Manager Customer Service
Resume:
Pocahontas Dr abkv32@r.postjobfree.com
Susan Nitcher
Experience 2004-Present Sam's Club Topeka, KS
Assistant Manager
Grocery/Produce Manager. Oversees the departments
of grocery, produce, demos, pharmacy, and optical.
Worked with team leads and area managers under me
in order to develop their skills in merchandising
and understanding budgets and sales numbers.
Business Manager. Oversaw the front end,
personnel, accounting, check out supervisors,
front-end manager, membership desk, and marketing.
Worked to meet budget numbers and exceeded them.
Responsible for bringing in new memberships and
renewals on existing memberships. Also responsible
for all compliance in the building.
2002-2004 Sam's Club Salina, KS
Marketing Representative
Advantage Coordinator responsibilities include
contact and work with Human Resource Directors in
larger companies of about 25 employees or more.
Main goal to get companies to pay for a Sam's Club
membership for their employees as a fringe benefit.
Goal was attained several times over.
Weekly sales goals, detailed client files, cold
calls, and appointment calls. Relationship based
job.
1992-1997 Bank IV Wichita, KS
Deposit Operations Clerk
Investigate stolen, forged, and lost checks.
Monitor frozen accounts.
Multiple daily deadlines.
General ledger entries and to research offages.
Balance daily reports.
1990-1992 Wal-Mart Wichita, KS
Softlines Clerk
Work sales floor in various clothing departments.
Provide customer service.
Build displays in order to attract spontaneous
sales
Education 1997-1999 Brown Mackie College Salina, KS
Associate of Applied Science in Paralegal
Associate of Applied Science in Criminal Justice
Presidents Honor Roll, 1997-1999 each semester
Who's Who in American Junior Colleges 1999
Interests Volunteering and children's schools, playing golf,
member of the Great Plains Hot Air Balloon Club.
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