Alfred Elwood Stoffer

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Age: **

**** *. ****** **., *****, Idaho 83704

Home Phone: 208-***-****

Cell Phone: 208-***-****

Work Phone: 208-***-****-Direct Fax

E-Mail: abkv2x@r.postjobfree.com

OBJECTIVE

To perform the tasks at hand in a most professional and proficient manner.

Enhance the growth and prosperity of this company, form a solid

relationship within, advancement in my goals. Purpose, productivity,

longevity.

EDUCATION

September 1975 - June 1977

San Diego Mesa College, A.A., English Literature/Music Theory

Attended San Diego Mesa College and majored in English Literature with a

minor in Music Theory. Maintained a 3.2 grade average. Graduated this

junior college in June of 1977 with a AA in English Literature and the

option of continuing at a four year university.

September 1972 - June 1975

La Jolla High School, H.S., General Education

Attended La Jolla High School and studied mainly general education

throughout. Key club member and special activities coordinator. Maintained

a 3.5 grade average. Received my diploma in June of 1975.

EMPLOYMENT

October 2009 - May 2010

Retail Supervisor. Goodwill Industries, United States of America, Meridian,

Idaho

Retail Supervisor of Store Operations-Works along side the store manager to

direct employees, open or close the store, payroll, cash handling and

financial spreadsheet entry, customer service, sales experience and problem

solving skills along with accounting, filing, data entry with microsoft

word, excel, powerpoint, adobe reader. Office skills, organization of

donation area, pricing of donated merchandise.

January 2009 - Present

Co-Owner. Versa-Trade, United States of America, Boise, Idaho

Auction Listing Agent-Posting of various products via internet auction

sites. Customer service, e-mail buyers and potential buyers to represent

product benefits. Data entry, word perfect, excel and powerpoint utilized.

November 2007 - January 2009

Retail support agent. EDS-An HP Company, United States of America, Boise,

Idaho

Accepted calls from retail store associates needing repair or parts on

behalf of all models computer/printer, set up orders for exchange of

printers/camera. All orders related to store retail customer. Performed

these operations within 15 minutes or less with great accuracy and

client/customer satisfaction.

June 2003 - October 2007

Parts driver and counter sales. Napa auto parts, United States of America,

Boise, Idaho

Responsible for the delivery of auto parts and product knowledge to select

retail mechanics. Retail sales of automotive and/or truck parts to the

general public and retail mechanics. Offer useful advice to customers or

clients. Parts delivered within time frame needed and excellent customer

service.

December 2001 - September 2003

Retail sales associate-sporting goods. Walmart store #2508, United States

of America, Boise, Idaho

Sales to the general public of sports equipment both in and outdoors.

Issuance of hunting/fishing licenses to customer base. Rated top firearms

product knowledge and ballistics expert. Top customer service associate

with all differing product lines. Helped other employees in other

departements as well.

April 2001 - November 2001

Corporate security specialist. Guardsmark inc., United States of America,

Colorado, Denver

Patrol, secure and report any instance of instable activity inside and

outside of designated installation. Constant observation of proper area

function. Written description of patrolled areas. Neutralize any threat

with addition of local law enforcement. Very descriptive and pinpoint

reports issued, made sure all operations of complex operating in a

consistent mode.

March 2000 - March 2001

Retail sales associate-sporting goods. Walmart store #2508, United States

of America, Boise, Idaho

In store retail sales of sports related products, firearms, ammo sales and

the issuance of hunting and fishing licenses. Knowledge of all detailed

comodities needed. Responsible for the safe operation of firearms and other

complex sports products. NRA life member and range instructor. Wildlife

expert with respect to seasonal licensing. Excellent relationship with

customer base.

March 1994 - February 2000

Caregiver attendant and phone representative tor the Alzheimers and Special

Olympics Organizations. Duties included calling warm leads generated by the

care centers to gather donations to help victims of these ailments.

Caregiver services, United States of America, Boise, Idaho

Responsible for the wellfare of disabled patients. Assistance with common

daily human functions. Cooking meals, help with bathroom and bathing.

Outdoor activity planner. Special needs coordinator, psychological positive

thinking specialist. Performed these duties on a daily basis with much

appreciation from client's family members. CPR education and general

medical practices required.

June 1978 - January 1994

Landscape architect. Al's landscape service, United States of America, San

Diego, California

Complete renovation of residential real property. Responsible for the

blueprinting of customer's land involving movement of land masses. Rock,

sand, gravel and small stone placement along with shrubbery, small trees,

patio installation and numerous other improvements. Very imaginative

precision land improvisation.

HONOR/AWARDS

March 2001

Leading retail associate-Walmart firearms retail associate. Outstanding

sales representative.

SKILL

AREAS

Call center, retail customer service and technical. - 20 years experience.

Call center and retail sales on behalf of the general public. Office

equipment and procedures, computer navigation, product knowledge, problem

solving and customer service.

PERSONAL

Currently employed by Versatrade an on-line auction products company. I am

authorized to work in the USA, no visa sponsorship needed and am a citizen

of the United States.

SUMMARY

Excellent attention to clients needs. Listen and mix ideas with customers,

forming a desirable resolution. Able to handle large call volume, multi-

tasking, order placement, customer service and knowledge skills, problem

solving. To promote a relaxed yet professional work environment with co-

workers and client/customer. Advance in position with company.

REFERENCES

Alvin Hunter, Versa-Trade, Co-owner, 306 E. 47th St. #13, Garden City,

Idaho 83714 United States of America, Phone: 208-***-****, E-mail

Address: abkv2x@r.postjobfree.com

Randy Wind

Store manager

Napa auto parts

251 S.W. 7th Ave.., Boise, Idaho, United States of America 83705

Phone: 208-***-****-Home number

Email: abkv2x@r.postjobfree.com

Kevin Berkheiser

Space management specialist

Winco foods, LLC

650 N. Armstrong Pl., Boise, Idaho, United States of America 83704

Phone: 208-***-****

Email: abkv2x@r.postjobfree.com

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