Sales Project Manager

*** *. ****** **. . ********, MI *****

Phone 231-***-**** . E-mail *****.********@*****.***

Amber Hoagland

Summary of qualifications

Over 2 years' experience in business-to-business sales,

with additional experience in business-to-consumer

sales

Proven record of exceeding sales quotas

Ranked second in the Midwest Region for 2009 sales

volume (2010 awards will be determined after the fourth

quarter)

Skilled in the areas of relationship-building and

developing rapport with clients and customers

Fluency in Spanish with semester abroad at La Academia

Latinoamericana de Espa ol; Quito, Ecuador

Education

Bachelor of Arts in International Business

Administration and Spanish, April 2007

Alma College; Alma, Michigan

Major GPA: 3.7

Overall GPA: 3.3

Professional experience

April 2008 - Present Western Union

Account Executive

Managing Western Union financial products and services

at all agent locations throughout Western Michigan and

Northern Indiana

Achieving and exceeding sales quotas in overall sales

volume as well as new agent acquisitions

Facilitating agent contract signing for new and

renewing agents

Generating enthusiasm for new and existing products

within agent locations as well as within the consumer

base

September 2007 - April 2008 Michigan Employee Benefits

Services

Rating Analyst

Creating medical insurance quotes and developing

proposals as part of the marketing team

Maintaining accounts receivable for self-funded groups

Serving as a point of contact for agents and group

administrators

Generating experience reports and writing annual

renewals

June 2007-September 2007 Farmers Insurance Group,

Caledonia

Customer Service Associate (Bilingual)

Serving as a first point of contact for new claims in

both Spanish and English

Serving as a Spanish/English interpreter

Assisting with status calls for existing claims

Dispatching services to customers when applicable

2004-2007 (summers) Comfort Inn, Muskegon

Guest Service Representative

Assisting customers with reservations, checkin, and

checkout

Maintaining a balanced cash drawer

Balancing credit card and other financial transactions

Managing customer complaints, security issues and

concerns, and assisting with all other customer and

employee needs

2003-2006 Students In Free Enterprise, T-shirt Shop

project

Project Manager

Starting the t-shirt shop business and developing a

business plan

Presenting plan to high school students to encourage

volunteer involvement in coordination with Junior

Achievement program

Developing marketing, advertising, sales, and

financial structures and managing documentation

Designing and printing t-shirts to complete sales

References and letters of recommendation available

upon request.

Contact this candidate