Customer Service Manager
Resume:
Montgomery, AL *****
abkuz3@r.postjobfree.com Brenda Pringle
Objective Seeking employment in administrative assistance,
database coordination, customer service, inventory,
accounts payable/receivable or data entry.
Experience 2010 -current Glovis of Alabama, LLC
Montgomery, AL
2nd Shift Team Leader
Supervision of 17 employees responsible for
sequencing automobile part for Hyundai Motor
Manufacturing.
Entering time sheet information using People.Net.
Creating and maintaining SOP and training documents
for new employees and temps.
Corresponding with quality control personnel,
vendors and shipping personnel on a daily basis.
Sending nightly reports to upper management.
2008 -2010 Faith & Grace Hospice
Montgomery, AL
Office Manager/Billing Clerk /Team Assistant
Building and maintaining patient files.
Entering Employees time sheets.
Creating and maintaining billing reports using MS
Excel spreadsheets on a weekly and monthly basis
for distribution to the Director and accounting
firm.
Billing Medicare, Medicaid and BCBS bi-weekly.
Creating and maintaining vital statistic (death)
reports for state offices.
Corresponding with physician offices for
acquisition of patient information.
2006 -2008 MLSC/Panalpina, Inc.
Montgomery, AL
Operation/Inventory Specialist
Ordering parts on a daily basis.
Processing inbound/outbound trucks containing
components/parts for the production line at HMMA.
Using an ASN entry and SAP to build/edit manifests
of received and shipped parts.
Inventory counts on received and stored parts.
Corresponding with vendors and manufacturers of
components and parts.
Assisting in the filling of orders for HMMA.
Completing nightly reports on attendance lists,
sequencing orders, truckers' logs and inventory
counts.
Ranking on third tier after Operations Manger and
supervisors, directed 40 plus employees on orders;
inventorying and other warehouse duties.
2004- 2006 Big Lots, Inc. Montgomery, AL
Human Resource Information Clerk
Keying associates' daily productivity.
Creating reports that detail employees' production
relative to incentive pay.
Maintaining, researching and storing active files
of over 300 employees.
2004-2005 Alabama State Univ. Montgomery, AL
Office Manager, Theatre Arts Program
Assisting the Director of the program, clerically,
and administratively.
Assisting Theatre majors with various tasks, such
as scheduling classes, letters of recommendation,
excuses, and scheduling
presentations/resumes/auditions for students with
various Theatrical Institutes.
2003-2004 Kendall, LLC Montgomery, AL
Legal Secretary/Receptionist
Answered multi-lined telephone, took messages, made
appointments
Prepared legal documents, compiled exhibits and
evidence
Created new client files
Filed legal documents in Court
Education Tuskegee Institute ` Tuskegee, AL
Primary classes in Bio-Pre Med.
Received 18 credit hours, left with GPA of 3.0
Trenholm Tech Montgomery, AL
Data Processing and Business Administration
(Certified)
TSUM
Montgomery, AL
2nd year classes
GPA of 3.0
Interests Sickle Cell Foundation, reading, computers, cooking
and novice writing.
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