Customer Service High School
Resume:
Stacey Hamant
Mobile Phone: 513-***-****
Secondary Phone: 812-***-****
E-mail: ********@*****.***
OBJECTIVE
In my life I would like to achieve my upmost goals. I will have a job that I love doing, no
matter what it takes to get there. I am willing to work overtime, come in whenever
necessary, stay longer, just to make sure my job is being completed at the highest level
attainable. I take pride in my work, and I will not settle for anything less than perfect.
WORK EXPERIENCE
Collections Agent
October 2009 - present
Citibank N.A. Florence, KY
Banking
At Citibank, I had to talk to people who were having issues with their credit cards. I
would walk them through programs, settlements, and payment options. I was trained on a
computer system, where I had to maneuver through many different screens at one time. I
left Convergys for this job because the hours at Convergys had been cut.
Customer Service
June 2010 - September 2010
Summit Funding Group Cincinnati, OH
Other/Not Classified
This was a temporary position. I enjoyed the work very much though. I made calls to
remind lessees to make their payments, filed paperwork, and made sure that insurance
requirements were correct on equipment.
Support Technician
February 2009 - October 2009
Convergys Harrison, OH
Working at Convergys has been a great, but different experience. I love that fact that I can
help people over the phone, and can get their services fixed for them almost immediately.
This job has given me better patience, as I'm in the same place for hours at a time, and
also made me realize how much I like a challenge.
Sales Operator/Customer Assistant/Digital Imaging Specialist
June 2007 - February 2009
Best Buy Cincinnati, OH
Retail
Working at Best Buy has been one of the best experiences in my life. I've met so many
people, and have learned so many new things, it's amazing. I've had the opportunity to do
some community work, and get involved with other businesses. It has been a great job
and learning place to me for the past twenty months, but I left this job for Convergys due
to more hours and closer to home.
EDUCATION
Some College Coursework Completed,
0 0 - I have not graduated
Cincinnati State Cincinnati, OH
High School or equivalent,
8 2004 - 5 2008
William Henry Harrison High school Harrison, OH
I was in the Key Club for almost two years, participated in the Prom committee. I had a
3.0 GPA, and was into different sports, like softball and crosscountry. I was in the Sports
Marketing Club my Junior and Senior year, and that was a great way to learn how to talk
and manage with businesses. I was also in Photography Club for two years, which taught
me so much about photography and inspired me to take it up as a hobby outside of
school.
SKILLS
Typing Intermediate
LANGUAGES
French Beginner
REFERENCES
Alhaji Dumbuya
Manager Best Buy
Professional
Kimberly Unwin
Nursing Assistant Shawnee Springs Nursing Home
Personal
Bradley Blevins
Laborer Schumacher Dugan Construction
Personal
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