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Customer Service Representative

Location:
Fayetteville, NC, 28304
Posted:
September 22, 2010

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Resume:

WENDY EVANS

**** ***** ****** **** ************ NC 28304

910-***-****

abkuu9@r.postjobfree.com

OBJECTIVE:

To obtain a position that will enable me to use my strong organizational

skills, educational background, and ability to work well with people.

EXPERIENCE:

THE OUTSOURCE GROUP 01/2008-PRESENT

ONSITE COUNSELOR/COLLECTOR

- Collect payment and arrange follow up payments on patients'

accounts

- Documented notes and payments in AS 400

- Balance weekly tracker and cash drawer

- Verify patient's insurance

- Data Entry and scan documents

UNITED STATES POSTAL SERVICE 10/2005 - 2/2007; 11/1998 -

08/2000

DATA CONVERSION OPERATOR

- Entered correct addresses on mail pieces via computer

- Key in address barcodes on mail pieces alphanumerically

SUBWAY 11/2003 - 4/2005

SANDWICH ARTIST/ASSISTANT MANAGER

- Arranged sandwiches and salads for customers

- Ordered food and supplies

- Completed bank transactions

- Opened and closed store daily

CUMBERLAND COUNTY SCHOOLS 08/2002 - 06/2003

REMEDIATION ASSISTANT

- Assisted fourth grade students in reading and mathematics in a one

on one setting

- Implemented study groups for at-risk children

- Overseen benchmark and end of the grade tests

AMERICAN EXPRESS 08/2000 - 05/2001

CUSTOMER SERVICE REPRESENTATIVE

- Answered in-bound calls from customers

- Updated account information

- Sold benefits connected with customers accounts

EDUCATION:

FAYETTEVILLE STATE UNIVERSITY

FAYETTEVILLE, NC

- BS BUSINESS ADMINISTRATION 1998

MINOR: MANAGEMENT

SKILLS:

- Customer Service, Office Machines

- Typing speed 55 wpm

- Computer Skills: Microsoft Windows, Word, Excel, Power Point,

Access, Internet, AS 400

References Available Upon Request



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