Micah Graves

**** *. ***

Wichita, Ks *****

Cell: 316-***-****

Email: abkust@r.postjobfree.com

Objective: Eager to gain a responsible role within an organization where my

extensive customer service background and team building skills will

increase the company's productivity.

Summary of Qualifications: I have 5 years of customer service experience,

intense familiarity with electrical parts and components. My strengths

include: great leadership qualities, excellent communication skills, and

the strong ability to motivate other individuals.

Technical Profile: Experience maintaining and repairing software, hardware,

network peripherals, and operating systems. Software and hardware skills

include Microsoft Word, some Excel, PowerPoint, Outlook, Windows

Vista/XP/2000, HTML, and TCP/IP. Experienced training non-technical end-

users, multi-tasking to meet hard deadlines and motivating team members to

produce results. Forklift, Data entry, 50+ WPM, Drafting, some IT

experience,Windows '02-XP, Vista, Mac, Microsoft Office, Photoshop,

Illustrator, Elite, Copier, plotter printer.

EXPERIENCE:

Ultra Modern Pool & Patio Warehouse Wichita, Ks

3/29/2010- Present

. Delivered hot tubs and patio furniture and pool tables

. Assemble patio furniture and stocked shelves

. Unload and load inventory into the warehouse

. Pick and pull materials for customers and other branch stores

Fahnestock Warehouse Wichita, Ks

4/2006- 12/2008

. Served as company electrical delivery and stock personnel

. Promoted to company electrical/plumbing inventory manager

. Took in and completed orders on a routine daily basis

. Promoted to residential new construction estimator

. Have HVAC and Plumbing Auto-CAD experience

? Ability to draft and read blueprints

Homeland Neighborhood Grocery Wichita, Ks

2005-2006

. Sacking duties and running register

. Completed self-study "Customer Skills" course

. Accountable for stocking and organizing shelves

. Providing continuous customer service while adhering to company

policies.

Dillons Grocery Superstore Customer Service Wichita, Ks

2004-2005

. Providing excellent customer service while servicing customers

with their purchases

. Assisting customer's outside to their vehicles, and placing

their merchandise into their

vehicles.

. Conducting purchase transactions for the customer while

providing savings information.

. Bagging the customer's purchase order after the transaction is

complete.

Godfathers Pizza Cashier/Waiter Wichita, Ks

2003-2004

. Order Entry of meal purchases

. Providing continuous customer service after the initial purchase

of the meal by offering

further assistance.

. Awarded Salesperson of the Month

Education:

Wichita North High School

Graduated with a GPA of 3.6

Diploma Received

Some College

References are available upon request

Contact this candidate