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Customer Service Manager

Location:
Shawnee, KS, 66216
Posted:
September 22, 2010

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Resume:

913-***-****

abkus1@r.postjobfree.com

**** **********

Shawnee, KS. 66216

Rachel Robinson

Experience Cascone's Italian Restaurant

Kansas City, MO.

Bartender/Server

Making cocktails, helping the service staff,

putting together to go orders, managing the drawer

(pay outs, collection of bills, etc.)

Waiting tables, general customer service, catering

and banquets set up/service/tear down.

Extensive wine and cocktail knowledge.

GoFluent Paris, France

Corporate English Trainer

Teaching Business English as a second language with

a focus on business vocabulary. These were

online/telephone courses.

Grading, reviewing homework assignments and

conducting conversations with students from

throughout Europe.

Keeping a log of lessons, planning and scheduling

courses.

Nations Lending Services Mission,

KS.

Escrow Closer, Full Spectrum Division

Hud preparation and preparing closing packages for

closings throughout the continental United States.

Liason between Nations Signature Company and

numerous Countrywide Full Spectrum Divisions.

Proficiency in trax software, word applications,

outlook and other clerical applications.

Loan processing when applicable, funding and follow

up on closed files including post-closing duties,

recording preparation and lender packages.

University of

Kansas Lawrence, KS.

Graduate Teaching Assistant, Department of

Anthropology

Lead 4 discussion sections for Anth 160/360-

Varieties of Human Experience.

Grading (excel spreadsheets), preparation of tests,

lecture materials and power point presentations.

Working with a collaborative teaching team of

instructors for a large, lecture with around 500

students.

Remington

Financial Kansas City, MO.

Mortgage Processor

All aspects of loan processing with conventional

and subprime lenders.

Manager and processing trainer for all new hires.

Preparing closing documents in conjunction with

title companies and lenders.

Education University of

Kansas Lawrence, KS.

Ma student, Anthropology Department

Recipient, Carroll Clark Research Grant, 2005 and

2006, Tahiti

Recipient, Study Abroad Scholarship 2004, Easter

Island

Graduate Teaching Assistant, Anthropology

Department

GPA 3.90

Kansas State

University Manhattan, KS.

B.S. Anthropology

Member of Golden Key National Honor Society

Member of Phi Beta Kappa Honorary Sorority

Music Director and on-air DJ for KSDB 91.9

GPA 3.679

Interests I am a new mom and have been able to enjoy my first

year at home with my daughter. It is, however, time

to get back to work. I am finishing my Ma degree in

Fall 2010 at KU. I enjoy renovating my home,

gardening, making art (mosaic pieces), attending

cultural events, yoga, and working with people.

Qualifications I am a very down to earth, flexible, hard-working

and agreeable girl. I can adapt well to any

environment. I am extremely organized and prefer

to work in a casual yet structured environment. My

previous experience teaching has challenged me many

ways and allowed me to develop good communication

skills. I enjoy jobs that challenge me and I am

flexible with my schedule. I also have over five

years experience in the mortgage industry and

within an office setting. I have strong typing,

data entry and clerical skills as well as excellent

problem solving abilities.



Contact this candidate