Customer Service Sales

Christine Gamble

**** ******* ***** *** *****, IN 46774

Cell: 419-***-****

E-mail: ************@*****.***

Objective: To obtain an accounting position that utilizes my number

skills, ability to handle client-sensitive material, cash

transactions, and educational training in accounting.

Professional Skills: -Cross-Training -New Employee Coaching

-Customer Service Skills

-Telephone Etiquette -Quick Books -Multi-Line Phone

Systems

-Scheduling -Data Entry (key 60 wpm) -Confidentiality

-Inventory Maintenance -Billing -Bank Deposits

Education: Brown Mackie College of Fort Wayne Fort Wayne,

Indiana

Associate of Science Degree: Accounting January 2010

Diploma in Accounting GPA: 3.76

Honors: Dean's List (2)

International Business College Fort Wayne, Indiana

Associate Degree in Office Administration October 2007

GPA: 4.0

Work Experience: Hoosier Trailer and Truck Equipment, Inc.

Fort Wayne, IN

Accounts Receivable/Receptionist/Sales Assistant October

2007-Present

. Balance the cash drawer at the beginning and end of shift

. Process collections on all accounts over 30 days

. Accurately calculate and make daily deposits of up to

$200,000

. Manage multi-line telephone system and direct communication

to the proper department

. Receive customer payments, manage cash transactions, and

process credit card transactions

. Post all payments using Karmak

. Invoice Trailer sales

. Keep track of Trailer Inventory

. Advertise our inventory on TruckPaper.com and the company

Website

. Assist finding the perfect trailer for each customer

. Acquire purchase order numbers for invoices

. Set up and manage customer credit accounts

. File service jackets and parts invoices

. Manage tax exemption records

. Type quotes and letters for the managers and salespersons

. Design product brochures

Macy's Fort Wayne, Indiana

Shoe Salesperson August 2010-Present

. Meet and make a connection with all customers

. Help them find the perfect shoe for every occasion

. Open cash drawer at beginning of shift; Close cash drawer

at end of shift

. Run cash register; Accept all forms of payment

. Open new charge accounts

. Use palm to send orders back to the stock room

. Meet daily and weekly goals

. Keep floor organized and clean

Holiday Inn Express New Haven, Indiana

Front Desk Associate February 2007-October 2007

. Receive guests' payments, manage cash transactions, and

process credit card transactions/imprints

. Manage multi-line phone system and direct communication to

the proper department

. Balance cash drawer at beginning and end of shift and

prepare deposit report

. Assist guests with pre-block reservations of rooms, ensure

availability, and input data

. Cross-trained in various areas to ensure quality care for

guests and to assist management in shift coverage

Convoy Tastee Freeze Convoy, Ohio

(Seasonal) Server/Cashier April 2005-October 2007

. Key Holder

. Perform open and close procedures daily for company

. Balance cash drawer at beginning and end of shift

. Conduct physical inventory, restock supplies as needed to

assist in daily operations

. Prepare menu items for customers and ensure quality of items

. Train and coach new employees on customer service and

company policies[pic]

Contact this candidate