Customer Service Manager

Thomas Liberatore ( H ) 727-***-****

**** **** ***** ** ( C ) 352-***-****

Weeki Wachee,FL 34607

E-mail - abkum9@r.postjobfree.com

OBJECTIVE:

A challenging position with the opportunity to contribute to the growth and efficiency of a

companies operation, using my management skills and expertise in warehouse and

distribution. Long term goal would be national distribution responsibility.

Desired Job Type: Manager

Desired Status: Full Time

Desired Salary: $35000

09/02 - Present, Cleaning By Thomas Liberatore

Owner

Cleaning of new residential homes and commercial buildings.

* Generate sales and initiate contract with Site/Project Managers

* Plan and organize daily/weekly/monthly schedules

* Coordinate Accounts Payable and Receivable

* Supervise Daily performance on job site

* Interview/hire/terminate/yearly evaluation of all employees

* Payroll

10/07 - 5/09, St. Petersburg Times

Relief District Manager

*Work in conjunction with twenty-five Independent Contractors to insure timely home delivery

to forty-thousand residents of Hernando County

* Secure new segments for production distribution

* Worked outside sales and solicited and recruit new client for St. Petersburg Times

* Survey developing county for new developments and new markets

* Negotiate contracts between Independent Contractors and the St. Petersburg Times

* Aided in the working flow and design of new state of the art Distribution facility covering

37,000 square feet

06/06 - 10/07, St. Petersburg Times

Facility Product Supervisor

Managed delivery center and product coordinators, verification and distribution of all Insert,

Regional and Mains products. Responsible for coordinating the flow of the products throughout

the delivery center with primary emphasis on quality control - which includes identifying,

accounting and exchanging damaged or spoiled products with clean, unwrinkled and readable

products, coordinating the accurate placement and staging of various zoned and advance products

on workbenches is essential. Handle kiosk operations which include distributing newspapers and

performing computer functions to track draw by product and by delivery area.

05/05 - 06/06, St. Petersburg Times

Product Coordinator

Assists delivery center management in the receipt, verification and distribution of all Insert,

Regional and Mains products. Responsible for coordinating the flow of the products throughout

the delivery center with primary emphasis on quality control - which includes identifying,

accounting and exchanging damaged or spoiled products with clean, unwrinkled and readable

products, coordinating the accurate placement and staging of various zoned and advance products

on workbenches in essential. Handle kiosk operations which include distributing newspapers and

performing computer functions to track draw by product and by delivery area.

04/04- 04/05, Novastar Morgage Inc.

Loan Officer

Responsible for finding clients through telemarketing and on the road sales. Processing all of

my personnel loans, which includes research of credit, taxes, insurance, all paper work for

processing the loan and finding the right bank that fits the needs of the client.

06/00 - 04/04, Wal-Mart Distribution Center

Break-Pack Manager

Responsible for 50 associates in the break-pack Pick-to-Light on line order-filling department.

We receive and ship freight. Responsibilities include, daily and weekly work load updates, voids,

rewrites and ship void numbers, ordering of supplies for break-pack, documentation of associates,

commendations of associates and all personnel problems in my area. Interview personnel for

employment in my area. Responsible for 6 month and yearly evaluations and maintain monthly

safety training classes for all associates.

07/98 - 06/00, Buffelen Woodworking Co.

Glazing Supervisor

Responsible for all glazers and bead cutters for door glazing operation.

Responsibility includes, managing manufacturing team of 24 employees, ordering

of supplies, quality control, and business updates for work done each day.

11/97 - 06/98, Airspares

Operations Consultant

Contracted to consolidated two facilities into a new 43,000 square foot facility. Managed the

relocation of 135,000 line items. Consulted in the areas of quality assurance, inventory

management and transportation assets.

01/91 -0 9/97, Guardian Fiberglass

Warehouse Operations Manager

Relocated By Guardian Fiberglass to open the first distribution center in the Pacific Northwest.

Accountable for the purchasing, transportation, distribution, customer service, inventory control,

and supervision and hiring of all employees.

01/89 - 01/91, Guardian Fiberglass

Warehouse Operations Manager

Opened from the ground floor the first warehouse in Florida for Guardian Fiberglass. I was

responsible for shipping and receiving, all warehouse personnel and drivers. Direct contact for all

initiate orders, credit approval and customer service. Contracted accounts with common carriers

to haul our product. Managed the purchasing of inventory for the distribution center and

accountable for the supervision and hiring of all personnel.

01/87 - 01/89, Guardian Fiberglass

Operations Manager

Responsible for all installers of insulation and gutter work. Estimated all work orders so installers

knew how much insulation and or gutters to install. Quality control of all installations insuring

proper installation. Calculated the amount of material that was installed and invoiced customers.

Did payroll for installers. Worked directly with contractors to set up work appointments for all

work done on houses and handled all customer service for contractors. Did bids for all installation

and gutter work. Responsible for all inventory and inventory purchasing.

PROFESSIONAL MEMBERSHIPS / AFFILIATIONS

ADDITIONAL

INFORMATION: Recreation Leadership Experience

President, 1996-1998 One of the Founders of Lakewood Baseball Club

Vice President & Recreation Director, 1994-1995

Recreation Director 1992-1994

In charge of fundraisers. Purchaser of baseball equipment and upkeep.

Distribution of baseball equipment.

Collection of baseball equipment. Applied for all field use with City &

School District.

Applied for insurance. Applied for non-profit statues.

Applied for Corporation. Helped with all aspects of forming teams.

1.)try outs

2.)draft. Handled phone calls from parents and relatives.

District & State Tournament planning and coordination. Worked directly with the Regional

Director for Pony League Baseball and Softball.

Electric Jack Expert used/17 years

Stock Picker Expert used/4 years

RC Expert used/4 years

Tugger Expert used/4 years

Forklift Expert used 17 years

Box Clamp used 17 years

INFORMATION: Computer Skills- Microsoft Windows 95 and 2000, ME, XP, Lotus, Excel,

Words, Money and online programs.

United States Army 1972-1974, Honorable Discharge.

Current Career Level: Manager (Manager/Supervisor of Staff)

Years of relevant work experience: 22 Years

Date of Availability: Immediately

Contact this candidate