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Customer Service Executive Assistant

Location:
Buffalo, NY, 14220
Posted:
September 14, 2010

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Resume:

Samantha L. Maroney

*** ****** ****

Buffalo, NY 14220

716-***-****

abkulr@r.postjobfree.com

EXPERIENCE

Bloomingdale's Corporate Services, New York, NY

Oct 2008 - Sept. 2010

Executive Assistant to the Director of Corporate Services

o Complete all executive assistant tasks, including expenses, branch

liaison, holiday recaps, visual displays for conference room, and

resolving customer complaints

o Organize major event awards, gift bags, and flowers, including

ordering, personalizing, and meeting strict event deadlines

o Coordinate and execute Bloomingdale's store awards with VP of Store

Communications as well as central awards with Director of Employee

Communications

o Manage purchase order system by maintaining 30-day guidelines for

processing and closure

o Source new vendors and establish strong relationships with current

vendors and expense department

o Coordinate Corporate Holiday Gift Catalog, including all style-

outs, merchandise selections, buyer conferences, and proofing copy

o Acted as liaison for charitable gift donations on behalf of

Chairman and manage all VIP clients requests

o Manage merchandise on loan. Working with multiple departments

enforcing 30-day deadline for on loan merchandise and ensuring

saleable condition on returned merchandise

Wegmans, Buffalo, NY Oct.

2002 - Sept. 2008

Customer Service - Prepared Foods

o Provided excellent customer service while interacting with

customers on a daily basis, and utilized resources to educate self

and others about product uses and characteristics

o Maintained open lines of communication with Team Leader and team

members to ensure the most efficient operations in the department

o Handled cash and other monetary transactions, completed clerical

tasks, and maintained proper food regulations

The Rachael Ray Show, New York, NY

Sept. 2007 - Dec. 2007

Production Intern

o Assisted various production and creative teams with research,

coordination, and design for daily show prep

o Assisted in audience handling, guest relations, and website design

o Relayed messages, delivered packages, logged fan mail and updated

production database

D.L. Blackman & Co., New York, NY Jan.

2007 - May. 2007

Public Relations Intern

o Assisted two publicists with various administrative duties

including filing, answering telephones, and client relations

o Updated client's press kits and assisted in brainstorming sessions

o Compiled press releases, press kits and media lists, and analyzed

data

EDUCATION

Fordham University, New York, NY Sept.

2004 - May 2008

College of Business Administration

Bachelor of Science in Business Administration and Marketing,

Specialization in Communications

SKILLS

Highly proficient in Microsoft Word, Excel, PowerPoint, Outlook,

Windows, Mac OS, Photoshop, Bacon's Media Directory, Lotus Notes, Fed

ER, Federated Mainframe, POS System, basic knowledge of Spanish



Contact this candidate