Customer Service Administrative Assistant

Candace N. Raynor

**** ***** ****

Upatoi, GA *1829

United Sates

Cell 910-***-****

************@*****.***

Objective

To obtain a position that will utilize my educational/customer service

skills

Abilities

. Excellent written and verbal communication skills with an eye for

detail

. Extremely productive in high volume, high stress environment

. Proficient in the use IBM, HP, Dell, and Mac Desktops

. Highly productive in the use of Office 2000-2007 Professional

. Self starter with a can do attitude

Employment History

October 2009- Present Tsys Learning Center, Columbus, GA

Administrative Assistant

. Update and maintain employee files in an orderly manner in accordance

with state guidelines

. Greet all visitors and project a professional image in all

interactions

. Provided assistance to the Business Manager with posting payments to

accounts, making bank deposits and maintain accounting records

. Creates confidential original correspondence

. Assembles addresses and mails documents to meet business needs.

. Assist in creating pertinent department documentation for employees

and resolving issues to ensure employee requirements are met and

appropriate guidelines are adhered too

May 2007 to April 2008 Growing Room Too, Columbus, GA

Professional/ Full-Time/Summer Hire

. Daily interaction with management

. Executed daily responsibilities, effectively accomplishing goals

whole meeting or exceeding standards for all performance areas

. Conferred with parents, students, and other teachers to troubleshoot,

prevent, and resolve issues.

October 2006 to May 2007 Children's Friends Learning Center, Columbus

Teacher's Assistant/Part-time

. Developed learning programs weekly

. Communicated productively with parents and employees on a daily basis

. Maintained safety and learning guidelines in a efficient and

professional manner

May 2006 to August 2006 Albany State University, Albany, GA

Office Assistant

. Assisted with the Albany State University NASA Science, Engineering,

Mathematics, and Aerospace Academy (SEMAA) Program on a daily basis

. Maintained and updated filing and electronic databases

. Performed internal and external customer service relations

. Committed to the assistance and support of all university departments

May 2001 to August 2004 D. A Turner YMCA, Columbus, GA

Youth Counselor

. Planned and conducted child programs on daily basis

. Conducted learning activities that consisted of songs, games, and

group activities

. Created and maintained in effective relationship with each parent

Volunteer Activities

Aug 2009- January 2010 2-504 Bravo Company, Fort Bragg, NC

Key Caller

. Telephone spouses occasionally during deployment of their soldier.

Fields calls from assigned families and answers questions or directs

callers to appropriate resources; provides accurate, timely

information

. Reports serious matters to phone-tree chairperson or FRG leader

. Keeps a careful log of calls received, made, and their results

March 2009 to July 2009 Religious Education Center, Fort Bragg, NC

Office Assistant/ Volunteer

. Assisted with daily maintenance of office documents and electronic

databases

. Provided daily customer service for the community

. Daily interaction with management

. Offered religious support to wounded soldiers and family members

Education

Kendrick High School, Columbus, GA

Diploma, 2001-2004

Albany State University, Albany, GA

Early Childhood Education Major, August 2004 to May 2006

Columbus State University, Columbus, GA

Business Management Major, August 2006 to July 2008

Troy State University, Troy, Alabama

Social Science Candidate, October 2008 to present

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