Accounting Customer

SANDRA H. PENFIELD

**** ******* ****

913-***-**** Shawnee, Kansas, 66203 abkuja@r.postjobfree.com

SUMMARY

Financial accounting associate with extensive billing experience utilizing

SAP and JD Edwards financial software. Experience also includes tax

preparation, exemplary analytical and computer skills, and more than

sixteen years in a professional office environment. Honored by management

as dependable, self-disciplined, and cooperative. Searching for a

challenging and varied accounting-related position.

PROFESSIONAL EXPERIENCE

TRUMAN MEDICAL CENTER (Contractor for Pro Staff) 2010-Present

2010-Present

Cash Applications (temporary position)

Posted cash payments from multiple insurance companies, including Medicaid

and Medicare.

SPX Cooling technologies, inc., Overland Park, KS 2006-2009

Formerly Marley Cooling

Billing

Downloaded cash batches from the bank and applied cash to customer

accounts. Processed invoices for cooling towers and parts. Contacted

customers and communicated with credit personnel and project managers in

resolving unapplied cash issues. Provided assistance with invoice

reprints, correspondence and waivers, and processing returned invoices.

. Completed accurate and timely cash application on a daily basis resulting

in correct bank reconciliation. This information was needed for various

cash reports and forecasting.

. Reduced and reconciled unapplied cash issues by research that included

scanning the customer ledger, contacting the customer, viewing past

transactions, and communicating with credit personnel and project

managers.

. Contributed to increased revenue by processing and proofreading invoices

before mailing to help prevent delay of payment because of questions from

the customers and mailing issues.

Mark gerhardt, chartered, Overland Park, KS 2005-2005

Accounting Clerk/Tax Preparer/Receptionist

. Maintained customer satisfaction by accurately completing payroll and

payroll tax returns and posting general journal entries utilizing

Quickbooks software.

. Maintained customer satisfaction by accurately processing individual and

small business tax returns.

Internal Revenue Service, Kansas City, MO 2004-2004

Seasonal position. Tax Examining Clerk

. Edited individual tax returns after receiving training on editing rules

and processes. Evaluated on productivity and accuracy.

H&R Block, Mission, KS 2003-2004

Seasonal position. Tax Preparer

. Prepared individual tax returns for clients after receiving extensive

training.

Sandra H. Penfield Page Two

electronic data systems, Plano, TX 1998-2003

Contractor at the United States Department of Agriculture, Kansas City, MO

Business Analyst/Security Help Desk Associate

. Analyzed requests for information in accordance with the Freedom of

Information Act (FOIA) to determine the needed files that involved

extensive documentation of various cases after analyzing flow charts.

. Documented knowledge by writing comprehensive, coherent, and detailed

instruction manuals on zip files that was utilized across the

organization.

. Instructed team members in technical writing utilizing WordPerfect and

Word.

. Provided timely resetting of mainframe passwords for various systems for

internal customers needing assistance.

EDUCATION

BA, University of Missouri, Kansas City, MO

Accounting, Business, Computer Science classes, Johnson County Community

College, Overland Park, KS

Intermediate Accounting, Avila University, Kansas City, MO

PROFESSIONAL DEVELOPMENT

Lean Training, SPX Cooling Technologies, 2006

Access Fundamentals, SPX Cooling Technologies, 2006

Access Intermediate, SPX Cooling Technologies, 2006

Excel Intermediate, SPX Cooling Technologies, 2006

Tax Preparation, H&R Block, 2002

TECHNICAL SKILLS

Microsoft Word Microsoft Excel Microsoft Access

Lotus Notes Technical Writing Tax Preparation

Quickbooks SAP Financial Software JD Edwards Financial

STAR Software

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