Project Manager Management
Resume:
Joppa, MD. *****
443-***-**** (Cell)
*******@*******.***
Resume
Lyle Garitty
Goal
To apply diverse knowledge and experience to a new and rewarding career
in a multi-faceted, challenging and dynamic environment.
Strengths
. A proven leader with years of broad, increasingly responsible and complex
experience in operations management who is capable of providing strong,
consistent direction in multi-faceted projects. A team player committed
to ensuring employment of best practices and methodologies to accomplish
all goals, tactical and strategic.
. Ability to assess change and redirect activities and objectives
accordingly in diverse environments by analyzing current operations and
available resources, then executing actions in a consistent and
expeditious manner.
Education and Training:
. Currently attending Harford County Community College: Business
Administration curriculum with a concentration in Human Resources
Management.
. Certificates: "Financial Management for Non-Financial Managers";
LearningTree International, 2002. "The Essentials of Human Resources and
the Law 2009"; Fred Pryor Seminars, 2008. "Essentials of Human Resource
Management"; Society for Human Resource Management/Harford Community
College, 2009.
. Multiple lines of training through various company sponsored
programs and external training organizations to include operations
and resource planning, cross-departmental project and financial
management, desktop computer technology and business productivity
tools.
Professional Experience:
Landmark Parking, Inc.:
Director of IT & Marketing
Dec 2004 - Jan 2009
Developed tools and initiated process improvement activities for multiple
lines of business that included:
. Accounts Receivable, Accounts Payable (Ecommerce, Billing &
Registration).
. Human Resources (Employee Handbook, Hiring & Termination
Automation, Time & Labor Management).
. Customer Service (Ecommerce, Help Desk problem resolution
services).
. Multiple lines of Parking Management software packages.
. Procedures manuals, guides, and forms for all lines of business.
Performed IT hardware, software and network administration services that
included:
. COTS and internally developed database management tools.
. Corporate website content development and maintenance.
. Procurement, configuration, and maintenance of desktop, server
and network hardware and software in a Windows XP/Server 2003
environment. Additional responsibilities included administration
of local and client based business servers and LAN/Wireless
network systems as well as VPN and firewall security.
Managed vendor relationships for operations equipment services and multiple
software business tools to include:
. Peachtree Accounting, MAS90, ADP Time & Attendance, and Payroll
Systems.
. Multiple IT equipment vendors.
. Parking management applications to include Amano Systems, WPS,
SKIDATA, and Scheidt-Bachmann.
Marketed business services in partnership with the President of Landmark
Parking, Inc., including:
. Writing and assembling proposals in response to Request for
Proposals (RFP) and Requests for Information (RFI). Developed
service and capabilities marketing letters and oral
presentations. Researched business opportunities in the
Baltimore and Washington DC metropolitan markets.
. Prepared general solicitations for all business lines to
include, garage/lot operations, valet parking and facility
maintenance services.
Post America Online (Organizational Layoff):
November 2003 - December 2004
Self imposed vacation for several months after layoff from America Online.
Began search for permanent employment in summer of 2004.
America Online:
Sr. Project Manager, IT Services-Finance
July, 1999 - October 2003
Diverse and progressive responsibilities within Asset, Procurement and IT
Finance management to include:
. IT Capital Budget Management: Development and analysis of IT
capital requirements, budget preparation and consulting. Monitoring
of expenditures with activity analysis and reporting. Coordinated
and assisted with development of internal business units capital
planning and preparation of annual budgets averaging $30 million
overall.
. Asset Management: Corporate asset management program planning,
desktop technology refresh/reutilization analysis, forecasting and
procurement. Process and database development, refinement and
management.
. PC Technology Store: Desktop computer technology requirements
forecasting, budgeting, procurement, distribution and reclamation.
Finance management:
. Development and distribution of pre-defined and ad-hoc management
reporting for requirements planning, forecasting, variance
monitoring, trending and reconciliation.
. Monthly IT capital asset and procurement management records
reconciliation with corporate accounting and tax departments;
resolving financial records and physical accounting discrepancies.
. Coordinated executive management meetings intended to qualify and
quantify major capital project expenditures for forthcoming
initiatives to include periodic reforecast planning.
. Managed budget and expenditures reporting for capital funds
transferred by non-IT business divisions.
Asset and Inventory management:
. In partnership with the IT Customer Relations group and supported
customer representatives, developed and monitored financial and
procurement forecasts for targeted or out of scope technology
inventories and refresh initiatives. Developed and managed desktop
technology refresh and reutilization programs for all business
divisions
. In partnership with technology planning and forecasting groups,
initiated and coordinated quarterly or as required vendor product
development strategy and roadmap reviews. This included assisting
with evaluation activities, collection and reporting of short term
and strategic customer requirements, post-mortem analysis and
vendor pricing negotiations. Worked with field operations and
systems development teams to design and implement databases and
processes for both desktop technology and software asset
management.
. Assisted internal business acquisition teams and new subsidiaries
with discovery, analysis and planning and execution of integration
activities for desktop technology asset management and procurement
processes.
. Managed Technology Store operations staff to include defining
tasks, promoting training, setting goals, evaluating performance
and communicating organizational and corporate policies and
initiatives.
Inacom Information Systems, Inc.:
Project Manager/Operations Manager
September 1996 - July 1999
Services and procurement contracts with America Online and Northrop
Grumman included PC and Network technology purchasing, leasing,
deployment, recovery and disposal as well as Microsoft NOS/OS migrations
across national and international campuses consisting of approximately
25,000 end users and over 160 campus locations.
Managed service and procurement activities as contracted by America
Online and Northrop Grumman; services included:
. Onsite management and coordination of service and procurement activities
and personnel within the desktop support, help desk, strategy and
planning and purchasing organizations at the local, national and
international levels.
. Customer relationship management within client user communities; Problem
resolution and related process/relationship improvement initiatives.
. Management and reconciliation of all fiscal activity for deployed Inacom
resources, products and services.
. Assistance in identification and development of business opportunities to
include design and presentation of RFP/RFI responses as well as scopes of
work for various services.
Additional responsibilities included:
. Assisting account management teams with planning and verification for
production requirements to include new procurement, configuration
services, product storage, deployment and disposal of various desktop,
network and software systems and related peripheral equipment.
. Creation and management of work centers and processes for configuration
services and equipment deployment and disposal activities. Coordinated
and monitored post installation and migration activities to include
allocation of Help Desk and technical services.
Essential Skills:
Proficient to expert in the use of Microsoft Office 2007 to include Access
2007; Visio 2007, ADP Time Management systems, MAS 90, QuickBooks and
various procurement and asset management systems. Possess general and
specific knowledge necessary to identify, document and develop policy,
process and procedures within multiple business disciplines to include:
Asset Management, Purchasing and Inventory Operations, Human Resources
Management, and General Bookkeeping.
Contact this candidate