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Customer Service Sales

Location:
Philadelphia, PA, 19115
Posted:
September 22, 2010

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Resume:

Lauren Ortiz

**** ********* **

Philadelphia, Pennsylvania 19115

267-***-****

abkui2@r.postjobfree.com

Objective: To build upon my existing knowledge and skills, and to use my

existing skills to achieve the goal of the company.

Work Experience

EMT

8/2010-Present Gem Ambulance Pennsauken, NJ

My job duties here consist of driving the ambulance, lifting and moving patients,

obtaining vital signs, performing a physical exam, transferring patients to dialysis,

hospice, mental health facilities, and hospitals.

EMT

12/2008-08/2010 Patriot Ambulance Lower Moreland, PA

My job duties here consisted of driving the ambulance, lifting and moving

patients, obtaining vital signs, performing a physical exam, transferring patients

to dialysis, hospice, mental health facilities, and hospitals.

Server

12/2001 - Present P & P Caters, Philadelphia, PA

I have been working for P&P caters off and on since 2001. I started out as a coat

room clerk and I am currently a server. I server sit down dinners as well as a

buffet style.

Customer Service Associate

4/2008 - 12/2008 A.C. Moore, Philadelphia, PA

I was a member of the customer service team. I assisted customers with returns

and exchanges, as well as singing up for classes and special offers. I was also

responsible for making change for the cashiers and assisting them with register

functions. When I was not at customer service I was on the sales floor cleaning

and stocking and helping customers.

Data Entry Clerk

1/2008-3/2008 Alliance Healthcare Ivyland, PA

During my time here I answered calls about a pharmaceutical drug recall, and

informed callers about the recall of their prescription, and filled out the

appropriate call sheets. I also worked in the office entering the information on all

the call sheets, used by the doctors, nurses, and other call takers who answered

questions about different prescription drugs.

Sales Associate

7/2007 - 1/2008, 6/2005-08/2006 Harbor Freight Tools, Philadelphia, PA

I held the title of Customer Service Rep/Sales Associate. I spent my time running

a cash register, training other cashiers, and new mangers on the register system.

I also assisted customers, cleaned and stocked the sales floor, and sold

warranties on specific products.

Book Keeper

1/2007 - 6/2007 Ortiz, Trainer and Associates, Philadelphia, PA

I was responsible for organizing the bills for all the properties. I organized all

receipts and payments made into and out of the company, and made sure each

bill for each property was paid on time. Everything was then filed into its proper

location and payments were recorded and updated on a Microsoft Excel

spreadsheet which was later used for tax purposes.

Assembler, Office Clerk

9/2006 - 1/2007 Lindelle Photographers, Jenkintown, PA

I worked in production, sorting photos and assembling wedding photo albums.

My job also consisted of calling clients, scheduling appointments as well as

shipping orders, and other office work such as filing, copying, faxing, etc.

Student Worker

8/2006 - 9/2006 Barnes and Noble College Book Store, Philadelphia, PA

While working here I assisted fellow students with finding books. I stocked the

book shelves, set up displays and ran a cash register.

Interviewer

3/2004 - 6/2005 Tele Response Story, Philadelphia, PA

While working here I held the title of Interviewer. My job duties consisted of

interviewing consumers about different products and services such as, PECO

and Meryl Lynch customers, via the phone. While working here I always

exceeded my necessary quotas.

Volunteer Work:

EMT

05/2009-present Bryn Athyn Rescue Squad Bryn Athyn, PA

Handling emergency calls for the county. Assisting medics, performing cpr, ekgs,

glucose, and whatever other treatment the may patient need.

Education

08/2008-11/2008 Star Technical Institute Philadelphia, Pa

EMT Certification

08/2005-06/2007 Holy Family University Philadelphia, Pa

Major: Nursing

References:

Mike Green 267-***-****

Kristina Venuto 267-***-****

Joren Blair 267-***-****



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