Caryn E. Zent

*** *. ******* **. #****

Mesa, AZ 85203

abkugc@r.postjobfree.com

480-***-****

SKILLS/ATTRIBUTES

. Experienced, efficient employee currently working on a HUD-funded

housing program with the City of Mesa Housing & Revitalization

Department (under Human Services)

. Excellent clerical skills including word processing, data entry,

extensive proofreading/editing, research, spreadsheets, organizing

and maintaining complex files.

. Outstanding computer skills including web research, MS Office

Products, WordPerfect Suite, various e-mail/calendar programs, Court

e-filing, various databases.

. Motivated by producing the best work product possible.

. Detail oriented; can multi-task while still keeping attention to

detail.

. Typing: 88 net WPM.

EDUCATION

Associate's Degree: Paralegal Lamson College

(included business coursework)

EXPERIENCE

7/2009 - present

Lumea Staffing/City of Mesa - Program Assistant, Housing & Revitalization

(Human Services)

Implementation of a HUD-funded emergency housing assistance program.

. Drafted marketing materials, forms, applications, etc. for new grant

program.

. Reviews applications and determines eligibility by verification of

information.

. Position requires extensive public contact.

. Provides program information to the public and other agencies via

telephone and email.

. Prepares documentation and invoices per City of Mesa procedures.

. Creates and organizes files.

. Enters data in various databases, including federal online system.

. Assists at front desk with phone/receiving documents/customers

. Received Nan McKay Fair Housing certification, 2009

. Attended National Housing Association of Housing/Development Officials

(NAHRO) conference, 2009

4/2006 - 6/2009: State Farm -- Legal Secretary, Claims Litigation Counsel

Litigation secretarial support for personal injury cases in Superior Court

and Justice Court/minor conservatorships.

. Standard legal secretarial duties: drafted correspondence and

pleadings, court filings (including e-filing), prioritized and

sorted mail, calendar/docketing, assisted clients, prepared reports.

. Created electronic forms.

. Position required public contact.

. Assisted in drafting instruction manual for "paperless" office

procedures.

. Backed up office automation specialist in dealing with computer

support issues and creating electronic forms (included technical

support for staff and attorneys).

9/2003-4/2006

Clerk of Court, Maricopa County Phoenix, AZ -- Courtroom Clerk

Assisted the judge in the courtroom, which included completing forms such

as probation terms and release orders, looking up information, and

coordination with other courtroom staff. The Courtroom Clerk takes

detailed notes of proceedings, which is later used to prepare court orders

and records of proceedings (required over 99% accuracy). Specialized in

criminal "specialty calendars," which are high volume courtrooms. This

position required the ability to work independently, attention to detail

while multi-tasking, "thinking on your feet," and independent decision-

making. Public arena - required extensive public contact

9/2002-9/2003 Office of the Attorney General, Phoenix, AZ - Legal

Secretary II

Provided secretarial support to two attorneys in civil litigation and

administrative appeals. Duties included typing from dictation and verbal

direction, client assistance, report preparation, calendaring, superior and

appellate court filings, data entry, telephone duties, interpretation and

application of court rules and statutes, ability to work independently and

as a team member, interaction with opposing counsel and client (another

State agency).

Contact this candidate