Customer Service Manager
Resume:
-*Timothy M Gossett
Moore, OK ****0 3911
Phone: 405-***-****
Alt. Phone: 405-***-****
E mail: abkuen@r.postjobfree.com
OBJECTIVE
I would like to obtain a position with opportunity for rapid growth and/or
promotion in a strong company.
SUMMARY OF QUALIFICATIONS
14+ years experience in the pest control industry. Held management, sales and
technician titles.
WORK EXPERIENCE
Service Specialist (10/2007 7/2010)
Ecolab, Oklahoma City, OK
I inspected and treated commercial structures for pests. Trained new employees
and sold new business.
Service Manager (6/2006 10/2007)
Orkin, Oklahoma City, OK
I managed 6 10 employees. Managing included daily check in procedures
regarding monies and paperwork. I also handled all customer service issues both
residential and commercial and conducted routine audits of accounts and internal
audits of service statistics. This position also required me to inventory pest
control products each week and ensure correct amounts were being used. As
service manager I still performed the duties expected of termite and pest control
technicians, as well as sales. Performed all Termite inspections for homeowners buying or selling
their homes, needed for closing.
Pest Control Sales (3/2004 6/2006)
Orkin, Oklahoma City, OK
I worked directly with homeowners and fellow employees. I inspected structures
and diagnose problems regarding structures. I sold all available services. I was
responsible for financing and collecting all money from the customer. I trained
new employees how to treat structures for pests. In addition, I completed
detailed paperwork for all work listed.
Lead Technician (3/1996 3/2004)
Orkin, Oklahoma City, OK
I inspected and treated structures for termites and other pests, trained new
employees, and completed wood destroying organism reports and inspections.
EDUCATION
High School Diploma or Equivalent
Westmoore High School
Oklahoma City, OK
Associates Degree
Oklahoma City, OK
REFERENCES
Tia Rackley
3308 SE 89th st #233
OKC, OK 73135
Cheryl Rackley
16 Jon Flowers
Shawnee, OK 74801
Wayne Tatom
511 Mark st
Tecumseh, OK 74801
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