Customer Service Sales

Micaiah Herndon

**** ******** ***** **, *********, OH 43125

614-***-****

abkueh@r.postjobfree.com

Education Bachelor of Arts, Sociology Graduated:

The Ohio State University, Columbus June13, 2010

Major: Sociology

Skills/Abiliti Management

es

Helped organize a week of community service with The Boys

and Girls Club of America through the African-American

Heritage Festival (2006).

Managed chapter house finances for one year, including

collecting dues and paying bills.

Carried a full course load while serving as chapter

officer and working on campus.

Head student worker

Sales

Led cashiers in top sales and average items per

transaction (November 2008).

Led store in top Banana Republic Card applications

processed (June-August 2009).

Communication

Liaison between student workers and full time workers at

the OSU Medical Center.

Able to listen to the customer's needs as well as add on

merchandise.

Leadership

Served as treasurer and social chair for the Society of

Hispanic Professional Engineers (2006-2008)

Dean's List

Experience Student Administrative Assistant, OSU Medical Center,

Columbus (September 2005- June 2010)

Help manage the academic and administrative communication

for the division of cardiovascular medicine.

Executed various projects for administrative assistants

of over 60 faculty members

Developed a process for the student workers to help with

time management and efficiency.

Direct phone inquiries to the appropriate office

personnel.

Sales Support, Banana Republic, Columbus (November 2008 -

July 2010)

Provide support to the sales team by checkout customers,

doing stock checks, answering phone calls, and doing

merchandise locators for area stores.

Selling merchandise and providing great customer service

for ever person that enters the store

Maintaining a clean and friendly work environment.

Help manage the stock room by keeping it clean, doing

stock checks, processing charge sends, and

replenishments.

Helping each customer feel confident in the clothes and

offer good customer service.

Contact this candidate