Quality Assurance Administrative Assistant

To secure a permanent, enduring, challenging career position, in which I

can focus more strongly on my multifaceted writing, editing, creative,

research and computer skills, further developing and utilizing them to

their full potential.

? Developed computer system at home capable of performing extensive and

comprehensive work from home.

? Designed, wrote and constructed visual, graphic- and diagram-rich

"user guide" manual for Newsroom department.

? Built from scratch extensive customer databases in Access for each of

three national accounts divisions.

? Created large, meticulous billing file into which money room's daily

bank reports were entered and all applicable charges were computed on

an up-to-the-minute basis, to enable billing department to accurately

bill customer. (Recovered in excess of $5,500 in revenue in one month

alone that previous billing method had not been capturing.)

? Proficient at organizing special projects, researching information,

producing and generating creative concepts and computerized reports to

best illustrate results/information required.

? Adaptable and responsive to fast-paced environments.

? Software/technical proficiency, possessing the aptitude to quickly

and efficiently master new or unfamiliar software.

Operating Environments: Windows 95 - present

Word Processing: Microsoft Word and WordPerfect (older and latest

versions), OmniPage Pro

Spreadsheets: Microsoft Excel, some Lotus 5.0

Databases: Access; GoldMine, Best Case, some Amicus Attorney

E-mail: Microsoft Outlook, America Online, Hotmail, some GroupWise

Graphics: Some Adobe PhotoShop; MS PowerPoint; MS Publisher; various

graphic editing and drawing utilities

Internet: MS Internet Explorer, Netscape, Internet research

Web Publishing: Some knowledge of FrontPage

Hardware: IBM compatibles

Peripherals: Sheet-fed and flatbed scanners, digital camera

Activities: Word processing, spreadsheets, databases, PDF files,

electronic case filing, desktop publishing, graphics

editing, presentations, program troubleshooting

Related Skills: Typing: 80-100 wpm; 10-key adding machine/keypad by

touch; writing, editing, proofreading, desktop

publishing, and research; organization; streamlining;

troubleshooting

RED, Inc. (Las Vegas, NV) March 2007 -

Present (contracted per

project -- last project Sept.

2008)

Word Processor, Text Editor

? Perform word processing, text editing and desktop publishing

activities for assigned projects

? Assisted in converting scanned documents into formatted, text-

searchable PDF documents using OmniPage Pro software for BSC (contractor

to Yucca Mountain Project)

? Compiled and laid out text, graphics, charts, diagrams and other

elements, laid out and formatted pages, performed some text editing and

filtered individual index tables for Biennium Progress Report for Clark

County Desert Conservation Program using Microsoft Word, Microsoft Excel

and Adobe Acrobat.

Law Office of Frank Sorrentino (Las Vegas, NV) Jan. 2003 - Present

Legal Assistant (working full-time from home 11/2007 to present)

? Generate, process pleadings between attorneys and Trustees

? Electronically file pleadings, petitions and other documents with

Bankruptcy Court

? Enter, process debtor data through Best Case bankruptcy program

? Perform Internet research on Pacer Web site

? Generate, process correspondence, develop contact letter templates

? Generate forms, logs and reports

[leaves March 2006 - July 2006 and March 2007 - Nov. 2007]

Lee A. Drizin, Chtd. (Las Vegas, NV) April 2006 - July 2006

Legal Assistant

? Processed Motions, Notices, Orders and various other pleadings for

filing with Court

? Created "case tracker" spreadsheet to track upcoming dates and

deadlines (i.e., Discovery deadline, amend pleadings, expert disclosures,

etc.) for open cases

? Calendared appointments, deadlines, reminders and other dates and

activities in Amicus Attorney software

? Bates-stamped, indexed and processed documents for discovery document

production and supplementary exhibits production

? Updated and maintained, indexed Pleadings and Discovery binders and

files

? Generated, processed correspondence

? Scanned documents into PDF format for e-mailing and file archiving

using flatbed scanner and networked copier/scanner

Uinta Business Systems (Las Vegas, NV) June 2001 - Dec. 2002

Administrative Assistant

? Updated, maintained customer and equipment databases

? Generated forms, logs, reports and presentations; developed contact

letter templates

? Provided technical software/hardware support to staff

? Performed Internet research to generate supportive sales data

PurchasePro (Las Vegas, NV) (short duration due to layoff) Jan. 2001 -

May 2001

Associate Data Processor

? Created/maintained customer databases

? Updated contact manager application for marketing/sales departments

? Performed extensive Internet research

Preference Technologies (Las Vegas, NV) (short duration due to layoff)

April 2000 - Nov. 2000

Quality Assurance & Research Analyst, Content Producer, Administrative

Analyst

? Technical writing/editing: Produced/edited online content, quality

assurance/product reports, technical "user guide" manual, marketing copy,

corporate documents, and production reports

? Project management: Designed and implemented content production

manual, including work flow diagrams and graphics

? Research analysis: Performed Web site analyses for potential new

features

? Administrative analysis: Created and maintained sophisticated

management reports in Excel, provided liaison to product managers

? Content and database management: Created and maintained relational

databases for news sources, proprietary content and customer databases

? Content production: edited feature articles for portals and

streaming media applications, creative designer of Web-based templates

and Web page mockups for weather lookup utility

University of Nevada, Las Vegas: ? BA in English, with emphasis on

writing, ? 3.73 GPA, graduated With Distinction,

? Member of National Honor Society, ? Put myself through four years

of college with full-ride scholarship.

Western High School (Las Vegas, NV): ? Graduated with High Honors, 11th

out of a graduating class of 610, ? 3.97 GPA,

? Member of National Honor Society.

JUDY SHIVELY

PO Box 26426

Las Vegas, NV 89126

702-***-**** (cell)

E-mail: abkuaf@r.postjobfree.com

OBJECTIVE

HIGHLIGHTS OF QUALIFICATIONS

COMPUTER SKILLS

PROFESSIONAL EXPERIENCE

EDUCATION

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