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Sales Quality Assurance

Location:
Columbia, MD, 21045
Posted:
September 22, 2010

Contact this candidate

Resume:

Alyssa M. Koester

**** ********* **** #*, ********, MD 21045 704-***-**** (

abku8y@r.postjobfree.com

Objective Position that will enable me to use my strong organizational

skills, quality assurance, and ability to build rapport and work

well with people.

Experience First Home Mortgage, Silver Spring, MD

June 2010 - present

Production Assistant

. Maintain contact with & update borrowers on loan status

. Prepare and send out marketing materials to generate

leads

. Order and track progress of work requests necessary for

every loan

. Acquire and compile documents required to process loan

Massage Envy, Rockville, MD

March 2010 - June 2010

Sales Associate

. Ensure that member or guest receives outstanding service

. Maintain awareness of all promotions and advertisements

. Finalize membership sales and cash and credit

transactions

Nouveau Riche, Bethesda, MD & Charlotte, NC

January 2009 - January 2010

Independent Sales Associate

. Use internet marketing and live networking to generate

qualified leads

. Build trusting relationship with leads to determine need

. Market and sell high-end real estate investment

education

Childcare, Charlotte, NC

December 2008 - November 2009

Babysitter/Nanny

. Create engaging environment for growth and creativity

. Plan activities to maintain child's energy and attitude

. Develop lasting relationships with client and their

children

Miro Spanish Grille, Charlotte, NC

April 2005 - August 2008

Expo

. Ensure quality plate presentation and timely delivery of

all food

. Assist servers in monitoring and anticipating guest

needs and responding promptly

. Maintain cleanliness and organization to ensure pleasing

environment and stable working conditions

Miro Spanish Grille, Charlotte, NC

April 2005 - August 2008

Host

. Responsible for up to 12 servers at a fine dining

restaurant with a total capacity of 150

. Handle all reservations for large and small parties

. Provide direction to arrange large parties and aid in

setting tables to maintain timely seating

Education University of Phoenix, online studies

October 2009 - present

. Course of Study: Business Marketing

. Expected to graduate January 2012 with Bachelor of

Science

Nouveau Riche, Phoenix, AZ

December 2008 - present

. Real Estate Investment Strategies

. Concentrations: Wholesaling and Fix & Flips

Montreat College, Montreat, NC

August 2007 - December 2008

. Course of Study: Business Marketing

. Collegiate volleyball - 2007

References Kathia Havens Sales Associate, Massage Envy

518-***-****

Chris Record National Advisor, Nouveau Riche

925-***-****

Vanessa Record National Advisor, Nouveau Riche

831-***-****

Tri Luong Owner, Miro Spanish Grille

704-***-****



Contact this candidate