Administrative Assistant Medical
Resume:
Candace McMillan
Fayetteville, NC 28311
September 21, 2010
Dear Johnson & Armel Consulting:
I am inquiring about your current job vacancy of a Medical Office Receptionist. At
present, I have graduated with a bachelor’s degree in Political Science from Fayetteville State
University. I am currently pursuing a master’s degree in Homeland Security Management with
an expected graduation date of June 2011. I accomplished graduating from college with honors
which include: Pi Alpha Sigma, and Pi Gamma Mu. My academic career has provided me with a
thorough foundation in the techniques and principles that govern and affect efficient business
management and practices.
I have worked throughout my collegiate career in the mental health field and the
secretarial field in the capacity of administrative and clerical engineering. My primary functions
involve working one-on-one with clients that require assistance with (ADL’s) activities of daily
living; as well as, enhancing motor skills and promoting independence. I have gained valuable
experience which has equipped me with distinct knowledge, skills and abilities that allow me to
present your company with distinct insights and innovations.
Your organization has an outstanding reputation dedication and commitment to providing
quality services. I would appreciate and look forward to discussing any opportunities with your
organization. Please feel free to contact me at 910-***-****.
Thank you for your consideration.
Sincerely,
Candace McMillan
E nclosure
Candace D. McMillan
1401 Pamalee Dr. Fayetteville, NC 28303
910-***-**** abku8i@r.postjobfree.com
OBJECTIVE
Seeking a position with an organization where I can utilize my education and experience to improve internal
and external organizational communication, enhance growth and enrich current programs. I look forward to assisting
the organization with the techniques and skills acquired via my education, past and present experience in the clerical
field and collaborate with proven people-oriented skills, methods and practices that will develop and promote positive
results.
QUALIFICATIONS
5 Years Administrative, Secretarial/Clerical Experience
o Knowledge of Microsoft Office Tools
o Knowledge of Windows XP, 7 and Windows Vista
o Knowledge of Maintaining office records through standardized file procedures assists in reporting
timekeeping records for personnel in assigned section.
o Knowledge of Development/composition of scheduled reports and briefings.
o Knowledge of Scheduling appointments, meetings and QA of public folders on local intranet.
4 Years Mental Health Experience: Mental Retardation, Mentally Impaired, Substance Abuse,
Developmentally Disabled (Child& Adult Population)
o Knowledge of Rules and Regulations of the Department of Health and Human Services
o Knowledge of Client care; client diagnoses and the intake process for a client to receive mental
health services.
o Knowledge of Records Management from the Department of Health and Human Services in which
maintaining each clients clinical record.
o NCI, CPR/First Aid, HIPPA/Confidentiality, OSHA/Blood borne Pathogens, Core Competencies
certified.
o Knowledge of business MGMT,ADMIN, HR
Excellent organizational leadership, communication skills,
EDUCATION
Colorado Technical University- Colorado Springs, CO (In Progress)
Masters of Science in Management- Focus- Homeland Security
Fayetteville State University – Fayetteville, NC Received December 2008
Bachelor of Arts in Political Science
COMPUTER SKILLS
Vista, MS Office, Word, Excel, Outlook, PP, Access, Data Entry, FIN/ACCT
WORK EXPERIENCE
09/04-08/08 Administrative Assistant- Fayetteville State University Fayetteville, NC
Responsible for grammar corrections, organization, and structure in documentation and utilized
office equipment and Microsoft Office software skills and strong communication skills.
Under direct supervision, performed desktop publishing support such as graphics development and
the development of presentations, briefing materials, newsletters, and technical documents.
Planned and monitored the use of expenditures to meet organizational objectives and compliance;
prepared budget documents and reports. Also coordinated travel and travel funding for faculty and staff.
Interacted with visitors to include students of various ages and parents in a courteous manner.
Demonstrated strong organizational skills to prioritize and work independently with great attention
to detail.
Provided administrative support including typing/word processing, mail preparation, copying,
distribution, telephone calls, and travel orders the university personnel, using office automation equipment and
word processing software, prepares a variety of correspondence, memorandums, briefings and daily activity
and other reports required for day-to-day operation.
Maintained records, files, statistical data, and suspense system. Initiates faculty and staff personnel
actions and helps track background clearance checks. Assisted in maintaining leave records, and time and
attendance records. Prepared invoices, supply equipment requests, used e-mail to send and retrieve messages.
Monitored supplies and resources, ordered office supplies and assisted in facility key control.
Articulated policies relating to patron fees, waiting lists and program events. Coordinated vacancies and
reservations for the faculty and staff. Worked cooperatively with resource and referral to track program with
vacancies and occupancy rates. Ensured risk management procedures (abuse prevention, identification, and
reporting procedures; accident prevention, etc.) are followed.
05/06-02/09 Magby & Associates Inc./ Stepping Stones Group Homes - CAP Aide& Residential Technician
Fayetteville, NC
Assisted adult and children consumers with mentally impaired, mentally retardation and developmentally
disabled disabilities. Also assisted consumers to maintain a better quality of life and enable them to participate in
day to day activities.
Monitored and assisted consumers in performance of activities of their daily living in accordance with
goals and problem area identified on individualized treatment plan in which using office equipment and Microsoft
Office software.
Maintained client and program records in accordance and followed all NCDHHS rules and regulations.
02/09- Present Elite Care Service Inc. - Associate Professional and Medical Records Clerk Fayetteville, NC
Service coordination activities within the established Person- Centered Plan, referral linkage, skill building
supportive counseling, and input in to the person-centered plan modifications, and other duties as assigned by
the supervisor and work with providing on-going assessment and support. Conducted project studies of
mission, organization, functions, work processes, methods and/or procedures. Ability to learn the program
area of assignment and all agency programs and services which could affect the clients.
Assisted adult and children consumers with Mentally Impaired, Mentally Retardation and Developmentally
Disabled disabilities and able to understand the needs and problems of the clients. Also capable of leading a
team of 10 to 15 direct care staff.
Organized individualized treatment plans in using Microsoft Office software while monitoring the direct care
staff in implementing the consumer’s goals on their treatment plans.
Assist and schedule medical appointments for all mentally disabled consumers. Schedule group activities for
consumers at the group home/community support in the community such as daily and living skills,
socialization skills, adaptation skills, symptom management skills, wellness education, substance abuse
education skills, and work readiness skills.
Knowledgeable and follow with all Division of Health and Human Services rules and regulations (DHHS) in
the mental health field.
Monitors quality checks on employee timesheets to ensure accuracy and completeness.
Compiles, verifies, types, files medical records, prepares folders, maintains and updates records of newly
admitted patients and registered patients. Reviews medical records for completeness, assembles records into
standard order, and files records in designated areas according to applicable alphabetic and numeric filing
system. Locates, signs out, and delivers medical records requested by hospital departments.
Maintains accurate comprehensive personnel database for sensitive payroll, operations and personal
information.
Compiles statistical data, such as admissions, discharges, deaths, births, and types of treatment given.
Operates computer to enter and retrieve data and type correspondence and reports. Assist other employees
with coding of records. Maintains confidentiality of records and related matters and also perform receptionist
duties when given the responsibility or any other clerical duties assigned. Demonstrates commitment,
integrity, responsibility, and exhibits organization core values.
Contact this candidate