Customer Service Representative
Resume:
Athens, AL *****
Phone 256-***-****
E-mail *******@***.***
Mollie S. Carter
OBJECTIVE
To obtain a position working in a positive environment that allows practice, enhancement, and
further development in my skills.
Education 8/04 - 5/07 University of North Alabama Florence, Alabama
Human Environmental Science with concentration in Interior Design
8/02 - 5/04 John C. Calhoun Community College Decatur, Alabama
1999 - 2002 Bob Jones High School Madison, AL
•
Experience 02/09 – Present Customer Service Representative for Verizon
Wireless in Huntsville, AL. I answer customer’s questions about
their wireless account and billing issues. If a customer has a
problem with his or her phone, I explain how to troubleshoot the
phone. I also order equipment, take payments, and answer
general questions about equipment.
• 9/08 – 02/09 Substitute Teacher and After School Daycare
Employee. During this job, I taught and supervised kindergarten
through sixth grade students. I assisted with homework
questions and helped children develop social skills. I also
collected payments and organized files.
• 9/07- 5/08 Designer at Underwood Associates Architecture in
Decatur, AL. I consulted with clients and designed plans to meet
their specific needs. I drafted architectural drawings for
commercial and residential spaces. I answered the phone and
greeted clients.
• 8/06- 7/07 Internship at SKT Architects in Florence, AL. I drafted
commercial architectural drawings. I measured job sites and
worked on perspective drawings. I created blueprints, organized
drawings, and delivered drawings.
• 8/05- 12/06 Customer Service at University of North Alabama
Student Recreational Center in Florence, AL. During this job, I
greeted students and guests. I also answered questions about
events in the facility. I supervised activities in the facility and
rented equipment to students. I also answered phone calls.
•
Proficiency Proficient in the use of Microsoft Word, Power Point, Excel,
Outlook, AutoCAD Architectural Desktop
• Excellent communication skills, both oral and written
• Organized, creative, determined
References
• Dr. Dee Fowler
118 Stargate Dr.
Madison, AL 35758
• Susan Arnold
17 College St.
Madison, AL 35758
• Becky Smith
125 Sturdivant St.
Madison, AL 35758
Contact this candidate