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Customer Service Sales

Location:
Columbus, GA, 31906
Posted:
September 21, 2010

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Resume:

Name: Tiffany Simon

Phone: 706-***-****

Email: abku65@r.postjobfree.com

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Resume

Tiffany Simon

*** *** **. *** */2

Columbus, Ga. 31906

Ph: 706-***-****

abku65@r.postjobfree.com

Objective :

To obtain a position that will enable me to use my strong organizational

skills, educational background, and ability to work well with people.

Qualifications Summary:

Military trained leader with 7 years of verifiable successes in, Human

Resources Specialist, while serving in the United States Army.

Self-motivated, individual with exceptional leadership, organizational

and supervisory skills, encompassing key values of integrity, honesty,

appreciation, teamwork, growth and results-oriented with an eye toward

continuous improvement.

Education :

Colorado Technical University

Medical Billing and Coding (2010)

Ashworth College

Human Resource Management (08/2005-2009)

Hannah-Pamplico High School

Diploma (2003)

Area of Expertise section:

* (Microsoft Word(55wpm), Microsoft Excel, Microsoft PowerPoint,

Microsoft Access, Microsoft Office, Windows NT/98/95, Word

Processing, Spreadsheets, Database Management, )

* Inventory Control, Procurement, Administration, Data Entry

* Health insurance portability and accountability, ICD-9

clinical modifications, Level 2 code-national code, Medical

Terminology, Health Care Common procedure coding system

* Medical transcriptions, Level 1code- CPT Manuel

* Customer Services, Telecommunication Skills, Secretary

Experience

* Stock, Loading and Unloading, Receiving/Shipping and Handling,

Scanner, bar-coding

Experience :

United States Army Reserve

06/2003 to present 42A- Human Resources Specialist

Administration Sergeant for a worldwide deployable, Battle Command

Training Program (BCTP) team; responsible for coordination, supervision

and preparation of daily status reports, all officer and enlisted

evaluations, daily status and PERSTEMPO reports, awards, mail

distribution, all leaves and passes, appointment orders, TDY orders,

flight arrangements, unit alert and social rosters, and any additional

personnel service support required of the team. Reviews soldier

in-processing, out-processing, birth month audits, maintains military

personnel files, medical and dental records; types all correspondence in

draft and final form; prepares and process evaluations, all personnel

requests for promotions, OCS, awards and decorations; posts changes to

Army regulations and other publications Prepares and processes

recommendations for awards and decorations and arranges for awards

ceremony. Prepares, updates, and coordinates requests for evaluations, to

include responding to evaluation inquiries. Prepares and monitors

requests for promotions and arranges for promotion ceremony, to include

promotion declinations, reconsideration for promotions, and arrange for

reduction and removal boards for soldiers on local promotion standing

lists. Prepares and monitors requests for reductions, transfers, and

discharges. Prepares and monitors requests for identification cards and

tags, leaves, and passes, line of duty determination, MILPER data and

information management, orders for temporary duty and travel, personnel

processing, personnel Security Clearances, training and reassignment,

retention, military and special pay programs, personnel accounting and

strength management, transition processing, legal, meal cards, training

soldier support file, and unit administration.

Experience :

Dicks Sporting Goods

08/2008-10/2009 Customer Service Rep/Cashier

Managed cashiering activities in areas of purchasing, returns, and

exchanges, and enforced store policies. Coordinated and managed multiple

priorities and projects. Responsible for the development of plans and

procedures necessary to provide support in sales, customer service, and

customer satisfactory. Manage floor regarding customer service,

maintenance, cashier and sales. Handle customer's complaints and resolve

problems. Meet quotes for sales for the physical months. Communicate

effectively with the customer. Responsible for customer service in the

digital equipment division, duties included answering customer queries,

problem solving and providing detailed information on new products.

Target

06/2004-08/2008 Sales Associate/Cashier

Trained and supervised new employees in storage, and inventory of

products and supplies. Managed, administered and operated supply system

and activities in order to provide the necessary equipment and supplies

for operations. Planned and scheduled all distribution services including

ordering, stocking, receiving, inventory, storing, loading, unloading

trucks, shipping, and handling returned and damaged goods, maintenance,

and administrative activities to ensure customer requirements are met in

an efficient manner.

Developed effective locator system, ensure current and accurate inventory

control for each month. Apply knowledge of concepts, practices and

procedures to interpret and apply company personnel policies and regulations.



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