BETTY FITCH
Bartonville, IL 61607
***********@*****.***
PROFESSIONAL EXPERIENCE
ARGONAUT GREAT CENTRAL INSURANCE COMPANY, Peoria, IL
Operations Clerk
• Knowledge of scanners and Image Right paperless system
• Responsible for proofreading policy files to ascertain proper coverages and eliminate
typographical errors as well as mailing cancellation notifications
• Responsible for scheduling building maintenance, including alarm system maintenance
• Maintained alarm system hardware, software, and on call for any alarm notifications
• Expertly managed company vehicle fleet – licensing and maintenance
• Purchased office supplies and equipment completed purchase orders, capital requests
• Provided Accounts Payable requests to Financial Services Department
• Backup for Switchboard Operator using multiple line switchboard
• Administered the Avaya phone and voice mail system software and hardware
• Receptionist duties - greeting customers, vendors, and clients
• Filing Department duties – filing new mail and organizing policy files
• Provided backup for Mailroom, including use of postage machine, copy machines,
shipments with UPS and FedEx
• In charge of company collections – contacting insured, collections agencies and
attorneys, appearing in court when required
• Responsible for bookkeeping of in-house agency
CASEY'S GENERAL STORE, Brimfield, IL Peoria, IL 2000-2002 & 2005-
Present
Cashier/Kitchen (part-time position as second job)
• Responsible for cash register and dealing with customers’ needs.
• Prepared food orders and stocked kitchen.
COMPUTER SKILLS
Proficient on Windows XP, advanced user - Word and Excel
Data Entry by touch and Keyboarding (52 wpm)
EDUCATION
BA, Accounting, University of Illinois – Springfield, Springfield, IL