Customer Service Data Entry

**** ******** ***. ********, ** ***** Cell: 614-***-****

*************@*****.***

Jillian R. Gwilt

Objective

My goal is to obtain a job in the field of research and/or data

analysis. To continue to be an employee who can be relied upon to always

be trustworthy, punctual, knowledgeable, an asset to the workforce,

experienced in self time-management, working with a team and independently.

I want to find a job that I love and strive every day to improve the

company and myself, while planning for my future with that company.

Experience

________________________________________________________________________

Mission West Virginia, Inc.

October 2007 - Present Process Evaluator/Evaluation

Liaison Hurricane, WV

I work for the Community Based Abstinence Education (CBAE) federally

funded grant through Mission West Virginia, a non-profit organization.

Because of past performance and results with the company, I was

granted permission to manage myself and my responsibilities from

Columbus, OH. The scope of duties as a process evaluator/evaluation

liaison include but are not limited to:

. Oversee the survey administrators and the administration of all

surveys

. Oversee the grants Online Participant Tracking System (including

approval of classes, technical difficulties, reporting of

numbers from system, etc)

. Complete all federal reports and applications

. Assist the evaluation team with data analysis

. Hold monthly conference calls with all partners

. Attend any and all evaluation conferences, etc.

. Coordinate with all partners and educators to meet grant and

federal deadlines

. Use of Microsoft Office Suite and SPSS.

Mission West Virginia, Inc.

June 2007 - October 2007 Wellspring Assistant

Hurricane, WV

With this job, I assisted the Wellspring Grant Coordinator and the

whole office of Mission West Virginia. The duties included but were

not limited to:

. Answering and directing phone calls

. Assisting in the reports for Wellspring and other grants at

Mission West Virginia

. Going on site visits with the Wellspring Coordinator

. Helping the executive director with board report packets,

mailings, reports, etc.

The University of Charleston

December 2005 - April 2007 Research Assistant

Charleston, WV

This was an unpaid position where I gained valuable experience through

assisting two of my psychology professors conduct a study on campus.

The tasks that I performed for this study were as follows:

. Conducted the main part of the study (obtaining research

subjects, informed consent, conducting the studies, debriefing,

etc)

. Helped make sure the study followed all IRB protocols and

regulations (informed consent, anonymous participation,

voluntary participation, etc)

. Data entry into SPSS.

The Country Inn and Suites

June 2005 - November 2005 Front Desk Clerk

Elkview, WV

All of my duties were customer service related. I answered the front

desk phone, checked individuals in and out of the hotel, and tried to

help solve and/or resolve any complaints filed by

anyone staying at the hotel.

The Greater Kanawha Valley Foundation

July 2003 - July 2005 Volunteer

Charleston, WV

I performed basic office duties such as: data entry, data file clean-

up, answering phones, making copies, filing, faxes, etc. I mainly

helped with the Scholarship Department during the summers by going

through applications making copies and filing.

Education

________________________________________________________________________

The University of Charleston

Graduation: May 2007 Bachelor of Science in

Psychology

Minor in

Applied Leadership Charleston, WV

My major focused on all areas of psychology, with a focus on research

methodology and data analysis. With this major, I created and

conducted my own study during senior year, which required me to send

information to the IRB for approval. I was a Welch Colleague, which

is a leadership scholarship that required me to take multiple

leadership roles on campus. I was also a member of three different

honor societies on campus.

References

________________________________________________________________________

Torri Childs

Program Coordinator of Community Based Abstinence Education (CBAE) at

Mission West Virginia, Inc.

Known since August 2008

Phone # 304-***-****

Office # 304-***-****

Carrie Robey

Communications Director of FrameWorks at Mission West Virginia, Inc

Known since August 2007

Phone # 304-***-****

Becky Ceperley

President and CEO at The Greater Kanawha Valley Foundation

Known since January 2003

Phone # 304-***-****

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