Manager Customer Service
Resume:
KRISTI THOMAS
Memphis, TN. *****
Email: abku0i@r.postjobfree.com
Professional Summary
Professional experienced working in a fast paced environment. I have extensive
organizational, technical and interpersonal skills. Confident and poised in
interactions with individuals at all levels resourceful in completing projects and
able to multi-task effectively. I am capable to meet or exceed
company goal requirements.
Education
1999 Overton High School
2009 Crichton College
2002-2004 Southwest Community College
1999-2002 University of Memphis
Employment Experience
09/2003 – 01/2010 Extended Stay America, Memphis, Tennessee
General Manager, executes procedures, accepting reservations, handles guests’
requests, complaints timely and effectively. Exercise proper control over keys, safe
deposits following company policy and procedures. Cash handling, daily HSK
scheduling, and coordinate with General Manager in
employee scheduling. I am directly involved in training other guest service
representatives.
02/1999-04/2002 Service Merchandise, Memphis, Tennessee
Customer Service Manager, handled customer complaints, merchandise pick-ups,
filling customer’s orders, managing employees servicing several departments in
the store. Handling funds and responsible for daily activities.
08/1998-02/1999 M.M. Cohn, Memphis, Tennessee
Assistant Manager, directly managed stores daily activities and funds. I was
involved in troubleshooting in handling customer complaints and needs.
* References Available Upon Request.
Dear Human Resource Manger,
My name is Kristi Thomas. I am very
interested in the opportunity to meet with you.
Perhaps after reading this letter and my enclosed
resume, you will have a mutually beneficial reason to
meet. I share commitment to serving customers, fellow co-workers and the
community.
I would like to continue to be part of your dynamic
team. The processing credit card position sounds like an
outstanding opportunity and I would welcome the chance
for an interview to discuss how I would contribute to
your team. You can reach me at 901-***-****.
Thank you for your time and consideration of my
resume and I look forward to hearing from you.
Thank you for your consideration,
Kristi Thomas
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