Process Manager

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Leslie Allee Doak

Fishers, IN *****

(***) 439 - 7196

abku08@r.postjobfree.com

Objective:

A challenging and rewarding position as a Business Professional with your

company. My goal is to utilize my diverse background and experience to

enable my employers to achieve their highest goals.

Summary of Achievements:

. Creating and overseeing a new market research observation center which is

one of only three in the country with a $6M budget.

. Successfully developed/managed a consumer market research process for

500+ projects to ensure consumer privacy protection

. Outlined priorities and compliance requirements and key lead person in

two successful consecutive privacy audits.

. Developed and managed a forecasting analysis process enabling consistent

viewing across therapeutic areas and time for market opportunities and long

term forecasting, also a Forecaster for early phase products.

. Managed and coordinated four global market research and two global

forecasting conferences.

. Primary and secondary market research project management.

. Paralegal in product litigation and also developed and implemented a new

legal billing process.

. Indiana Wesleyan University, Adjunct Professor in the following subjects

Marketing, Management, and Accounting.

Experience:

FocusVision Worldwide, Inc. Stamford, CT-1/1/2010-7/20/2010

Client Relations Manager, 1/10-7/10

. Major pharmaceutical clients: Key client Eli Lilly and Company, sales,

coordination and market research management

Eli Lilly and Company, Indianapolis, IN 1978-12/31/2009

Global Market Research Senior Associate, 1998 to 12/31/2009

. Developed a consumer privacy process designed to protect consumers

involved in market research. This process included development in Six

Sigma team participation, consumer and vendor training development and

research employee training. Involved webstreaming and storage of

documentation utilizing vendor systems and managed the vendor privacy

relations. Successfully, passed two compliance audits while primary

contact for the entire process. Actively portrayed as a process resource

and compliance expert by Lilly market researchers and market research

vendors.

. Developed and managed a market business opportunity (early phase product

forecast) and long range plan (forecast) review process by a committee.

Also, developed and managed the storage of the hundreds of forecasts

across years and work divisions for multiple areas to utilize. Created

and presented forecasts for early phase products evaluating market

business opportunities.

Marketing Associate, 1994-1997

. Primary and Secondary Market Research roles in Diabetes Division.

. Start up team leader in the managed care business-to-business

contracting, pricing and payment area. Recruited to this role due to

prior paralegal, financial and marketing experience. This was a new

business area for Eli Lilly and Company.

Legal Associate, 1987-1994

. Paralegal for both Prozac and DES litigation, including managing document

productions for litigation, research and discovery while managing case

for lawyers (both Lilly and outside hired attorneys.

. Developed and implemented a new billing process to streamline bill

process across all Lilly product litigation and law firms.

Financial/Accounting 1978-1987

. Accounting and finance role with Elizabeth Arden a former Division of Eli

Lilly and Company.

(Additional career experiences available upon request)

Education:

Indiana Wesleyan University, Marion, IN

MBA, Business Administration (8/95)

B.S., Business Administration (8/93)

A.S., Accounting and Paralegal (5/91)

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