Customer Service Security

George A. Hamilton, Jr.

**** ****** ******

Dayton, Ohio 45419

Home: 937-***-****

Cell: 937-***-****

**************@*******.***

Career Objective: A position in a results-oriented company that seeks an ambitious and career-conscious person, where acquired

skills and education will be utilized toward continued growth and advancement.

Summary of Qualifications:

Conducted research on success of security techniques in order to focus on the most successful strategies

employed in the industry.

Trained colleagues to present security plans using professional presentation skills.

Mentored and coached team members to deliver quality service and advice to clients.

Supervised over 100 inmates in a housing unit as a individual and as a team member.

Skills: Conflict Management, Firearms Certification, CPR/First Aid, Security & Emergency Response, Evidence Collection &

Protection, Crisis Management, Threat Analysis, Use/User of Force, Crowd Control/Disorder Control (DCT), Stress Management,

Facilities Protection

Relevant Experience:

Cauley Detective Agency/Detective Agent

Harrisburg, Pa. 2010 to Present

Provided on site security for the Department of Revenue, monitoring over 40 CCTV monitors and alarms. Provided customer service

to the staff and general public.

Johns Hopkins Corporate Security/Protective Service Officer1

Baltimore, Md. 2007 to 2009

Provided security for Johns Hopkins Hospital; which included responding to emergencies for hospital staff and residents, also

providing customer assistance when needed. Given training in Adult Emergency Department, Psychological Ward, and other

hospital post. Completed Protective Service Officer training, which taught skills in the Casco Straight Baton, ASP Expandable

Baton and Oleoresin Capsicum.

Department of Corrections/Corrections Officer1

Camphill, Pa. 2005 to 2007

Provided care, custody, and control of the institution and the inmates housed in the housing units, as well as provided security for

staff and other corrections officers.

Alternative Rehabilitation Communities/Youth Counselor

Harrisburg, Pa. 2005 to 2005

Provided counsel and support to troubled teenage males. To be a leading role model in conduct and community involvement.

United States Navy/Second Class Petty Officer

Mechanicsburg, Pa. 1999 to 2005

Served onboard 2 naval ships, the USS Cleveland LPD-7 and the USS John C. Stennis CVN-74. Deployed for two 6 month

deployments in the Pacific, and served 10 months in Afghanistan during Operation Iraq Freedom 9/11. Finished tour as a Navy

Recruiter.

Activities and Honors:

Good Conduct Medal from the US Navy in 2003

Received the most Likely to Succeed award from the Navy Recruiting Orientation Unit

Letter of Recognition- Johns Hopkins Hospital, Adult Emergency Department in 2007, commending me on a

outstanding job performance involving a distraught patient in the Psychiatric Adult Ed

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