Sales Customer Service

Michael A. Zinn

Edward Avenue, Missoula, MT *****

Phone: 406-***-****

E mail: ***********@*******.***

Objective

To secure a position where an extraordinary record of generating new accounts,

exceeding sales targets and enthusiastic customer relations is needed.

Graduated: 2004

Education Bachelor of Science, Business Administration

The University of Montana, Missoula

Major: Management & Marketing

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Related course work: personnel management, business management,

business ethics, business law, macroeconomics, statistics, marketing,

and sales.

Skills/Abilities Management/Marketing

Started MSM Construction LLC that includes all aspects of running a business including

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estimating project costs, performing take offs and developing project proposals.

Managed the construction of large dollar residential and commercial buildings to

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completion in Missoula MT.

Carried a full course load of 15 credits while working construction full time.

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Created all Marketing and Advertising strategies for MSM Construction.

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Involved with writing a marketing plan for Kesal’s; a local Missoula fly fishing shop which

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helped increase revenues by approximately 25 percent.

Sales

Selling the services of MSM Construction which include bidding jobs, estimating square

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footage, delivering material, estimating overhead costs and customer relations.

Day to day activities include obtaining orders plus Sales and delivery of construction

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Products such as Sheet rock, Insulation, scaffolding, and other construction material.

Generated new customers through the use of targeted leads, referrals, field prospecting

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and direct contact.

Serviced existing accounts, obtained orders, and established new accounts by planning

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and organizing daily work schedules plus calling on existing and potential sales outlets.

5 years Construction Sales Experience.

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Communication

Kept customers informed by submitting activity and results reports, such as daily call

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reports, weekly work plans etc.

Resolved consumer problems in a high volume construction company.

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Highest level of professionalism with the ability to maintain confidentiality.

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Effective verbal and written communications skills; ability to communicate at all levels of

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organization and work well within a team environment in support of company objectives.

Customer service oriented, with the ability to work well under pressure.

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Detail oriented, well organized with ability to prioritize, coordinate and simultaneously

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maintain multiple projects; approachable, flexible, and adaptable to change.

Strong presentation skills.

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Leadership

Supervised 10 journeymen level employees, including training in all aspects of trim

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carpentry and siding.

Served as foreman of Tudahl Contracting, which included training and supervising

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employees.

Served as a leader of the University of Montana’s ad club where I worked on an ad

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campaign for Visit Florida, which included an extensive Strategic analysis of the

geography and demographics of our target market.

Developed and implemented fund raising program for FC Missoula soccer club that paid

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for the funding of soccer trips.

YMCA soccer coach.

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Software Training

Microsoft Front page* Microsoft Office 97, 2000, 2007 and XP Professional * Microsoft

Excel* Adobe Acrobat Reader* Windows 95, 98, 2000, 2007 and XP Professional* Internet

Explorer and various search engines such as Factiva, Lexis Nexis SPSS and

Rockymountainbusiness.com.

References

Dan Tudahl, Tudahl Contracting, 5185 Highway 93 South, Missoula, MT 59804 (406) 251

8025

Kyle McCollum, CFO ESA Energy Corp, Corona Del Mar, CA 92625 406-***-****

Morgan Hirschenberger, Payne Financial, 405 N Grove, Missoula MT 59804 406-***-****

Contact this candidate