Customer Service Manager
Resume:
Benjamin Ormsby
Odessa, TX **762
abku00@r.postjobfree.com
Benjamin Ormsby
To utilize my skills developed through years of proven
Objective:
successful Property Management by exceeding financial goals, working
within budget and generating higher revenues for the property and the
investors . Relocation to a major metropolitan area is sought.
Work experience:
Sept, 2009- Current- SR Employers, SunRidge Management Group:
Property Manager (multiple properties)- Hunters Glen Apartments, Coventry
Pointe Apartments, The Meridian Apartment Homes, Southgate Apartments
Responsibilities Include effectively managing and coordinating persons,
activities and available resources in order to accomplish property
objectives as set forth by the property supervisor and property owner.
Objectives include maximizing occupancy levels and property values.
Train assistant manager, leasing professionals, and onsite staff.
Conduct all business in accordance with company policies and procedures,
fair housing, Americans with Disabilities Act, fair Credit Reporting
Act, and all other laws pertaining to apartments. Onesite and several
different property management software programs as well as use of
Microsoft programs are required in this position.
Buffalo Trail Council, Boy scouts of America M idland, Odessa, Colorado City, Fort
Davis, TX
Program Director and Camp Ranger
Duties included providing program for 5000+ campers at Buffalo Trail
Scout Camp each summer and camp maintenance the remainder of the year. I
create employee schedules, manage the staff, manage the camp, work with
the budget, salaries, international staff, employee hire and reprimand
procedures, Provide customer service to staff and our customers, Work
directly with area directors to create and provide safe and productive
courses for summer campers. Work with the equine, 50+ head, and direct
volunteers, entertain customers, create meal activities, and manage 70-
90 staff 7 days a week. This job was very rewarding in that it provides
for the youth; however I accepted a large reduction in pay to get back
to managing a larger number of employees. My goal in accepting this
offer was to get back into customer service and employee relations, and
to effectively manage large numbers of employees.
Sep07’-May2008- Ann American Fastners and Truck Fleet Accessories Odessa,TX
Warehouse Manager
I was recruited for manager position to oversee all operations within
the warehouse. Tasks included but not limited to, Employee schedules,
inventory control, purchase orders, material orders, employee
compensation agendas and much more. I also worked closely with ownership
to institute Health Insurance plans, safety rewards incentives, vacation
incentive, a bonus pay plan and employee reprimand procedures.
May07’-Sept07’ West Texas Oilfield T rucking Odessa, TX
Swamper- Driver in Training
My job responsibilities were pre and post-trip inspections, mechanical
work on the trucks, securing loads, driving the truck and loads to and
from rig locations or company yards.
Dec06’-May07’ H anover Compression M idland, TX
Material H andler
I was responsible for inventory in the parts warehouse. Moving items
were applied to units and or jobs by the entries into Oracle I would
create off of Material request forms. These materials would be supplied
immediately to local jobs or shipped to job location elsewhere. If
inventory was not on hand I worked with the buyers to get the items.
17Jun02’- 22Jun06’ S R Employers- SunRidge Management D allas, TX
P roperty Manager
Responsible for Budget Control, Rentroll, and Realeum programs, Employee
schedules, Training and Development, Conducted Safety Meetings and
preventative maintenance schedules, Property Appearance, Make ready
Expense and completion, Property inventories and all on-site management
procedures including collections and deposit practices.
E ducation:
University of Phoenix- Online Online Campus
Bachelor of Science in Business Administration Management
BS Fast Track Program.
University of Texas @Arlington Arlington, TX
Bachelor of Science in Business Administration- General Management
Courses taken towards Bachelor’s Degree 3.67 GPA
Ashworth College Norcross GA
Associates Degree in Business Administration
Completed requirements for Associates in Business Administration with
3.9 GPA
Awards received: Eagle Scout Award, Texas Scholar, DARE, BSA- Vigil
Honor, On My Honor Award, Who’s Who Among American High School Students,
Top student Biology, Physical Science, Geometry, and Advanced Algebra,
Business law top student. Most improved NOI, Lemons to lemonade award
(bad debt collections). Top Hand-BTSR- 4 time recipient
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