Ross A. Jenkins
Chesterfield, MO 63005
Cell Phone: 636-***-****
e mail: abktto@r.postjobfree.com
Education
Master of Business Adminstration Management Information Systems
University of Nebraska at Lincoln, NE 1995 1998
Graduated with high distinction (GPA 3.8/4.0)
Bachelor of Science in Mechanical Engineering
Washington University in St. Louis, MO 1980 1984
Professional Experience
DeniServ a subsidiary of Delta Dental of Missouri St. Louis, MO
Director reporting to CIO Dec. 2007 July 2010
Set corporate IT vision, established strategy and executed plan to achieve defined objectives. Director
over a staff of 19 including: team leads, software developers, business analysts, system operators,
system architects and a project manager. Managed customizing and implementing adjudication
software for 5 different health care insurance providers to meet changing business needs and
regulations. Managed operations team processing over 3 million EDI claims and eligibility files per year.
Accountable for establishing and controlling budget of 3 million dollars.
• Implemented aQDen adjudication software for two new customers that significantly reduced
administrative costs and provided a better understanding of their claims data and revenues.
• Managed scoping, analysis, development, testing and implementation of two releases of our aQDen
adjudication software. These releases contained over 100 separate projects initiated by our 5 different
customers to improve business efficiencies.
• Implemented a software development lifecycle process. Set vision and met with the project
manager, development lead and system architect to develop the lifecycle and communicated the
changes and benefits to our customers. This process reduced development costs and ensures that only
the most profitable projects are implemented to meet business requirements.
• Served on HR Committee initiating a pay for performance and employee recognition plan.
Evaluated and recommended Success Factors software for employee performance evaluation resulting
in higher retention rates and improved employee feedback at Delta Dental.
• Upgraded customer MS SQL database software from SQL 2000 to SQL 2005. Laid out the plan, set
requirements, converted data, tested and rolled out the new version of the software to 3 different
customers. Increased transaction efficiency to allow the system to perform at peak capability to enable
future system enhancements.
2
Magnet LLC Washington, MO
Director of IT Applications reporting to CIO Feb. 2006 Sep. 2007
Set corporate IT vision and web strategy. Executed plan to achieve revenue growth and lower cost of
design, manufacturing and distribution through automation and system enhancement. Directed a team
creating and implementing new B2B and B2C websites for a promotional products retail company.
Managed 7 people including business analysts, developers and database administrators.
Created and maintained multiple customer facing websites in C#.NET using Microsoft's Visual
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Studio 2005 on SQL Server 2005. Utilized iterative development methods including market analysis,
applications design and trend analysis using web statistics. Our MagnetDog.com website became the
largest revenue generating "distributor” with $500K in revenues projected for 2007.
Managed a group implementing Great Plains ERP and a VB.NET Quoting application. Worked
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with developers and analysts to create system requirements and project plan. Designed and
implemented the interface between the customer and the company.
• Dramatically reduced the number of Production outages by requiring code reviews, formal
engineering change requests, and regular implementation schedules.
• Phased out the use of multiple ERP and financial systems and migrated everyone to one software
platform. Accountable for establishing and controlling budget of over 1 million dollars.
Spectrum Brands St. Louis, MO
Software Development Manager Jan. 2004 Jan. 2006
Responsible for software development, enhancements, and support. Systems managed
include: Supply Chain, Transportation, Distribution, Manufacturing, Customer
Satisfaction, Accounting, and Finance. Also responsible for regular employee reviews,
hiring and assisting with application development strategy. Managed a team of 7
developers.
Developed and implemented Supply Chain systems using Symbol technology in 10 plant locations.
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Enabled the business to consolidate supply chains across multiple product lines and systems.
• Implemented Software Life Cycle Quality Process for IT. Set standards for requirements gathering,
customer testing/sign off, documentation, and the engineering change control process.
• Managed the EDI group at Spectrum. More than 95% of Sprectrum’s revenue is transacted through
EDI . Ensured that the EDI process ran smoothly and the new SAP system matched the existing
processes and layouts. The SAP implementation went smoothly with no customer issues.
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Application Developer & Team Lead Feb. 2002 Dec. 2003
Responsible for applications architecture, design, specifications, development,
testing, and implementation. Also responsible for leading team coding the Warehouse
Management portion of the JDE implementation. Accountable for code and quality
standards oversight/review.
Promoted to Team Lead as a critical member supporting warehouse systems. Developed DSI and
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JDE applications for inventory management system. System increased warehouse efficiency by
improving supply chain control, strategic planning and forecasting accuracy.
• Developed EDI translation programs using C, Perl and Unix scripting tools to support more than
95% of revenue that was processed through EDI transactions. Automated process and integrated two
companies into a single EDI System.
BroadVision Incorporated Omaha, NE
Client Services Manager May 2000 June 2001
Responsible for E commerce software implementation of major business web portals
at multiple client sites. Involved in all aspects of client services: provided project
scope, analysis, requirements, technical specifications, resource plan, and
management.
Implemented three major e Commerce BroadVision applications at GE Employers Reinsurance
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Company. Led requirement definition and estimation meetings, designed system architecture plans,
released 12+ major application versions in one year. Managed implementations for Hallmark, Planet
Salvage and Impreva. Assembled an award winning development team, honored “Team of the
Year” for Central District in year 2000.
• Managed the largest Client Services Customer for BroadVision’s Consulting Services. Oversaw
development and worked with GE ERC to insure developers followed best practices and met customer
needs. Raised the district consulting revenues by over 150%.
4
Union Pacific Corporation Omaha, NE
Sr. Programmer Analyst IT and Finance Depts. May 1996 May 2000
Responsible for design, development, and deployment of financial and operational
applications. Used C++, Java, Unix, Tuxedo middleware, and Oracle Database.
Developed financial intranet applications predicting variable costs incurred by adding customer
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routes. Created customer requirements, wrote technical specifications, developed user friendly
applications, and provided accuracy to sales staff to ensure sales profitability.
• Utilized IEF Cool:Gen to develop the Maintainance and Control System (MCS) and TKProf to
improve database performance. Received the UPRR Vice President Quality Achievement Award. New
system set the foundation for tracking locomotive performance, collecting forecasting system data to
develop maintenance plans, and enforcing regular maintenance reducing system failures.
Skills Overview
Director of software applications development with experience in B2B and B2C marketing,
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distribution, finance and operations. Utilized a wide range of software development environments
including: Visual Basic, .NET, Java, JD Edwards, BroadVision, C++ and Perl for different platforms:
Web, Intranet, Lotus Notes, Windows, Citrix, Client Server, handheld.
• Demonstrated success in leading teams of up to 20 people with proven ability to successfully mentor
managers and developers. Recognized as an effective leader able to develop teams by accurately
defining roles, setting goals, communicating vision and accomplishing the goals and objectives of the
organization.
• Expert at creating complex SQL queries and data manipulation in Oracle and Microsoft SQL Server
databases.
• JD Edwards Enterprise Resource Planning development. Used JDE’s Object Management
Workbench and created JDE Business functions for use by DSI DcLINK application. Deployed JDE on
Sun Solaris with Oracle 8i database.
• Data management and replication. Created, tuned and manipulated data and applications for
Oracle databases.
• Experienced in Unix scripting languages and Gentran EDI mapping tool for EDI transactions.
• Project management using the BroadVision project management Live Cycle methodology.
Facilitated sessions and assisted customers set requirements, establish metrics, determine scope and
ascertain Return on Investment potential for application implementations.
• BroadVision Application Suite including BV Enterprise 6.0, BroadVision architecture, Commerce
App, 1 to 1 Publishing, Java Server Script, HTML, XML, C++/OO Components, Database Schema,
Application Tuning, Server Administration and MacroMedia Dream Weaver.
PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST