Customer Service Sales

Gina Gannaway

**** *. ******* **** ****

Strafford, Missouri 65757

Tel.736.2536

Education

Missouri State University

Springfield, Missouri

Bachelor of Science in Fashion

Merchandising, 1991.

Bachelor of Arts in Graphic Design.

Employment History

Freelance Work

2004 to present

Created ads, banner design, and signs for Cox Health Systems.

Designed business identity for Keno Doty insurance company.

Designed logo and brochure for software company.

Created t-shirt designs for the 'Jog for Hog' frun for the last 3 years.

Created logo and maketing materials for personalized shopping service.

Created logo and business card for personal trainer.

Designed and created logo,newspaper ads, magazine ads, buttons,

and signage for local political candidate, Laura Fabro.

Astral Direct

January 2008

Production work and layout design for

mail order catalogs.

Your New Home Magazine

September 2005

Freelance work: Created new logo identity

for realtors and production work on ads.

Savvy Design

March 2005

Created logo identity for church, software

company and Savvy Design. Production work

on several projects for Big Cedar, Springfield

Neurological, and Springfield Zoo.

JCPenney

Springfield, Missouri

May 2002 to March 2004

Duties include visual presentation

of merchandise and graphics.

Dillards

Springfield, Missouri

August 1994 to January 2002

Full-time sales associate

Duties include sales, customer

service, markdowns and floor moves.

Petite Sophisticate

Kansas City, Missouri

November 1991 to August 1994

Intially hired for a part-time sales.

After three months, assumed full-

time management position. Duties

included sales, customer service,

management of sales personnel,

and merchandising.

Petites Only

Springfield, Missouri

August 1986 to May 1991

Intially hired for an assistant manager

position. After five months, assumed

manager position. Duties include

hiring and training all staff, preparing

employee schedules, inventory and

loss prevention, preparing weekly

sales reports, preparing weekly

payroll budgets, participated in buying

for store inventory, developed and

coordinated customer service

emphasis, coordinated fashion shows

and wardrobe consultations and

helped determine sales promotions.

Honors and Exhibition

Dean's List, Summer and Fall 1998,

Member of Alpha Sigma Lambda

Honor Society, Fall 2000

Student Exhibition Center,

Fall 2000, 2001.

Foundations Exhibition, Fall 1998.

Professional Skills

Communication

Effective interpersonal skills, client

centered customer satisfaction and

understanding the needs of the

customers, clear typographic

communication, creative problem

solving, excellent spatial ability, well-

organized layouts, extensive research

done on design solutions, and utilizing

time effectively and efficiently.

Computer

Indesign CS3, Photoshop CS3,

Illustrator CS3, Quark, and Dreamweaver.

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