Heather A. Yamashita

**** ****** ****** . *** *****, CA 92111

310-***-**** . abktke@r.postjobfree.com

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Human Resources Generalist / Training Specialist

Highlight of Qualifications

. Educated and experienced employee trainer and Human Resources Generalist.

. Constant professional with unmatched accessibility to both clients and

employees.

. Strong research capabilities, interpersonal skills, exceptional oral and

written communication, and superior follow-through.

. Sound judgment to perform duties requiring confidentiality, discretion,

tact, and diplomacy through analytical and critical decision making

skills.

. High level flexibility to meet daily challenge of changing priorities

with multiple deadlines.

. Extensive computer knowledge of multiple networking environments and

business software packages, including Microsoft Office: Word, Excel,

Access, and Outlook.

. Experience and knowledge in statistical analyses with proficiency in SPSS

(Statistical Package for the Social Sciences).

Professional Experience

Gen-Probe - San Diego, CA

5/2010 - 7/2010

Human Resources Administrative Assistant (Temporary)

. Provided HR support for a large biotech company specializing in

diagnostics and testing.

. Developed employee evaluations for the summer internship program.

Modified and implemented a new employee orientation.

San Diego State University - San Diego, CA

8/2008 - 6/2010

Graduate Assistant

. Directed the research participation site (SONA) for the Psychology

Department.

. Managed communication pool of participants and researchers.

. Developed and presented an orientation seminar for all introductory

psychology students.

Gen-Probe - San Diego, CA 6/2009

- 12/2009

Human Resources Intern

. Collaborated with the Human Resources Business Partners and managers of

various departments to develop career portfolios for employees.

. Determined market reference point information using Radford survey data.

. Created a new template system for an optimized, up dateable, and online-

accessible employee handbook for domestic and international branches.

. Developed a training program for future employees to use newly created

template system for employee handbook.

Swift Internet, Inc. - San Diego, CA

1/2007 - 2/2009

Human Resources Recruiter

. Recruiter for an on-line internet marketing company. Generated and

managed over 18,000 job postings on Monster, CareerBuilders, and Hotjobs

for clients via a proprietary system.

. Managed and documented the recruiting website for hits and signups while

analyzing the signup to hit ratio to develop plans to decrease the cost

incurred in finding an employee.

Effective Insurance Services - San Diego, CA

8/2005 - 1/2007

Case Manager

. Accountable for managing sales, mailing applications and policy packages

to clients for term life insurance.

. Managed and updated client databases via Excel; and follow-up calls to

prospective clients.

American Honda - Torrance, CA

8/2002 - 6/2005

Administrative Assistant / Materials Handler

. Conducted employee orientations and provided on the job training for new

Material Handlers.

. Created a training manual for the Administrative Assistant position and

developed a succession plan for the position.

Education

San Diego State University - San Diego, CA

Master of Science in Organizational Psychology, Pending 2010

San Diego State University - San Diego, CA

Bachelor of Arts in Psychology, 2007

Awards

- Dean's List (8 semesters in succession)

- Graduated Cum Laude with distinction in Psychology (Bachelor Degree)

- Graduated Summa Cum Laude (Master Degree)

Affiliations

- Society for Industrial & Organizational Psychology (Member)

- San Diego Industrial/Organizational Professionals (Member)

- Society for Human Resource Management (Member)

- San Diego Chapter of American Statistical Association (Member)

- Psi Chi: The National Honor Society in Psychology (Member)

- Applied Psychology Student Association Speaker's Committee (Member)

Presentations

2009 Society for Industrial & Organizational Psychology, New Orleans, LA

2009 Student Research Symposium, San Diego, CA

2009 Psi Chi National Honor's Society Meeting, San Diego, CA

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