Software Developer
Resume:
JOHN RICHARDS
Winter Park, Fl, *****
abktk7@r.postjobfree.com
TECHNICAL BACKGROUND
Twenty one years experience with the MVS Mainframe process which involves having knowledge
of the following:
JCL, TSO, CLISTS, SYNCSORT, RACF, VSAM, DASD MANAGEMENT, FILE-AID, DB2/IMS
DATABASE ADMINISTRATION, ATMS, JESMASTER, MS-DOS, PVCS TRACKER,
EASYTRIEVE, SAS, SAR, CA7, CA11, CONTROL M, NDM, MICROSOFT OFFICE
PRODUCTS, CUSTOM STATEMENT FORMATTER (CSF), SOFTWARE APPLICATION and
WEB TESTING incorporating the FULL LIFECYCLE TEST process.
SIGNIFICANT WORK HISTORY
IBM 04/08 – 08/08 SOFTWARE TEST ANALYST
Hired as a Contractor to provide MVS Test Support for a Customer Billing application. This
involved attending all Release meetings and creating the test environment to verify all MVS
software changes. Created trouble reports for any issues found and passed these on to
development for resolution. This position also involved the verification and coordination of any
changes made to the CA7 job scheduling process.
Property Manager 09/06 – 06/09
Responsibilities include rent collection, Dwelling repairs/upkeep, and monitoring any contractor
work that needs to be performed.
ENGEL Consulting Group 04/06 – 7/06
Completed a project with the Attorney’s Title Insurance Fund in the Orlando area which involved
QA support of an internal product; (Reflections) which operated within a CICS environment . This
enabled the Title Fund’s customers to access the information needed to provide their clients
support in a timely manner. The Fund supports the needs and promotes the success of attorneys'
real estate practices by providing valuable, relevant, and timely information, as well as innovative
products and services that allow attorneys to conduct transactions electronically, easily, and
efficiently.
PF1 Professional Services 11/05 – 02/06
Completed a contract with Syniverse Technology in the Tampa Bay area. This was a Production
Support position to ensure the success of the project in an IBM mainframe production and
lifecycle environment. Syniverse provides technology interoperability, network services, number
portability which allows mobile subscribers to receive voice and data services while roaming on
another operator’s network, regardless of differing technology standards. Syniverse offers
services that bridge the technical issues and simplifies the business relationships among roaming
partners to enable voice and data roaming.
PRESTIGE TELEPHONE 12/03 – 12/04 company dissolved in 12/04
Responsible for the buying and selling of used telephone systems at the wholesale price. The
main product focus being that of Inter-Tel and Toshiba phone equipment. This position also
involved coordinating with other companies in order to ensure the successful completion of the
delivery and installation of sold systems while also researching any new business opportunities.
IBM 01/00 – 07/03 position outsourced to Canada
01/00 – 07/03 SOFTWARE TEST ANALYST
MVS Test Support for a Customer Billing application which existed of creating and executing the
MVS test environment in order to validate software changes. This involved the coordination of
software releases, resolving new PROC and JCL issues, and transmitting and verifying quality
data feeds to downstream clients via NDM. Also required was the inspection of
Requirement/Design documents, regression and user acceptance testing (UAT) and verifying that
any changes to the CA7 job scheduling process were correct and valid.
AT&T 05/83 – 12/99 position outsourced to IBM
12/96 – 12/99 SOFTWARE TEST ANALYST
MVS Test Support for a Customer billing application which involved creating and executing the
MVS testing effort within a predominately UNIX environment.
Responsibilities:
Used Custom Statement Formatter (CSF) to create the output of printed billing invoices.
Participated in all inspections/walkthroughs for the Requirement/Design documents.
Using File-Aid, a ‘test bed’ of data was created to be used in the unit, string, system and
regression testing phases of
the full lifecycle development process.
Created the System Test plans and chaired the inspection/walkthrough meetings of these
documents.
Ensured upon completion of the System phase that quality data feeds were sent to
downstream clients via the use of
NDM.
Performed any WEB testing that was needed in order to verify the development changes
before production installation.
Incorporated the use of all tools listed above in the ‘Technical Background’ of this
document in order to ensure the
quality and timeliness of the software test effort.
01/96 - 11/96 APPLICATION DEVELOPER
Application Developer for the Customer billing system. This involved the design, code, unit and
system test support of several COBOL programs, while also developing the printed billing invoice
with the use of Custom Statement Formatter (CSF). This outside vendor product allowed the
developer to change the format of hardcopy billing output without the need of COBOL.
10/95 - 12/95 SOFTWARE TEST ANALYST
MVS System Test Support for two billing applications. Responsible for setting up the initial test
environment, resolving new PROC and JCL issues, DB2 Table setup and performance
monitoring, scheduling and processing of test cycles for application software verification.
01/93 -09/95 PRODUCTION SUPPORT DBA
Database Administrator for production and development of the Virtual Telecommunications
Network Service (VTNS) billing application. Responsible for DASD Management, DB2/IMS
Database Backup/Recovery, Online Monitoring and trouble resolution, twenty-four hour callout
for problem resolution.
10/88 - 12/92 PRODUCTION SUPPORT TECHNICIAN
Coordinate and assist in the resolution of production problems. Evaluate impact of problems on
batch cycles and adjust scheduling to meet on-line availability commitments. Interface with
application developers when necessary for problem resolution. Assisted with the initialization and
support of security (RACF) which involved the monitoring of current and new access to the
production billing system.
05/83 - 09/88 DATACENTER APPLICATION SUPPORT
Responsible for submitting and monitoring production batch jobs through CA7. Trouble shooting
job abends and system software problems. Also needed to interface and follow up with the
development group for restart/recovery procedures.
EDUCATION
A.S Degree in Data Processing, Valencia Community College, 1982
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