Customer Service Manager

Alejandra Aguilar

**** ***** **.

Evans, CO *****

Phone: 970-***-****

_______________________________________________________________________

Objective: Seeking a position with a progressive company who will benefit

from previous work experience, good work ethics, and dedication to job.

Summary: Over 10 yrs. in the staffing industry with strong customer

service and ability to work in a fast pace environment with a very calm and

professional attitude.

Experience:

06/07 - 03/09 Staff Depot, Inc. La Puente, CA

Branch Manager

Customer service, hiring, interviewing, screening, dispatching, scheduling

associates, payroll, verifications, orientations, unemployment and

disability claims, worker's compensation. Also responsible for

interviewing, hiring, training, and coordinating of in-house employees.

10/05 - 06/07 MJO Staffing Santa Fe Springs,

CA

Staffing Manager

Customer service, hiring, interviewing, screening, dispatching, scheduling

associates, payroll, verifications, orientations, unemployment and

disability claims, worker's compensation, on-site coordination. Managed

and coordinated branch with an on-site company with over 1200 associates

and more than 39,000 hours in billing.

06/03 - 10/05 SC Staffing Solutions

Fullerton, CA

Area Manager

Customer service, hiring, interviewing, screening, dispatching, scheduling

associates, payroll, verifications, orientations, unemployment and

disability claims, worker's compensation. Managed and coordinated 6 - 10

offices, including Texas, Tennessee and Las Vegas. Also responsible for

interviewing, hiring, training, and coordinating of in-house employees.

11/95 - 06/03 Staffmark Long

Beach, CA

Staffing Specialist

Customer service, hiring, interviewing, screening, dispatching, scheduling

associates, payroll, verifications, orientations, unemployment and

disability claims, worker's compensation, on-site coordination.

Education:

Lynwood High School General Studies 1993

Cerritos College General Studies 1995 -

1996

Bryman College Medical Assistant 1997 -

1998

Skills: Customer Service, Data Entry, telephone skills, Microsoft word,

Microsoft excel, Word Perfect, Jantek, Tempware, Tempak, Pro-Search,

Tempworks, Ultra, Coats, TempPlus, English/Spanish bilingual and

biliterate.

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