Customer Service Supervisor
Resume:
Marcell Lopez
Nogales, AZ *****
Mobile: 520-***-****
Email: *****************@*******.***
Country of citizenship: United States of America
Veterans' Preference: No
AVAILABILITY Job Type: Permanent
Temporary
Federal Career Intern
Student Career Experience
Work Schedule: Full Time
Part Time
Desired Work
Environment
Mission Focused
DESIRED LOCATIONS US AZ
WORK EXPERIENCE Nogales Police Department 9/2008 9/2010
777 N. Grand Ave.
Nogales, Arizona 85621
Salary: $12.68 USD Per Hour
Hours per week: 82
Parking Control Specialist
As a parking Control Officer, I was responsible for enforcing any parking violations within the
downtown and residential areas. I work hand in hand with the Peace officers of the department and
provide assistance when it is requested such as : locating a moving vehicle or person they are
currently searching for. I was also responsible for providing traffic control at a busy intersection or
accident site. My duties also included providing surveillance and security at events such as parades,
city festivals, protests, and meetings. I used my excellent bilingual verbal skills on a daily basis to
communicate with any citizen regarding any question or concern they may have. I used precision
writing skills when writing incident reports to be turned into the chain of command.
Supervisor: Lt. Jimenez #204
Phone: 520-***-****
Fitness Express LLC 2/2008 7/2008
Nogales, Az US
Salary: $7.15 USD Per Hour
Hours per week: 25
Customer Service Rep.
As a customer service representative at Fitness Express Gym, i provided a well tempered enviroment
for clients inside the gym area and i also kept it clean by keeping all machines and gym equipment
working as good as new, making sure every ones experience in the gym is a productive one. Being in
a border town, my bilingual skills were utilized to its full extent to sell gym memberships to clients who
were from across the border. This was a great experience. (Contact Supervisor: Yes, Supervisor's
Name: Ken Larriva, Supervisor's Phone: 520-***-****)
Bella Mia Ristorante 9/2007 2/2008
Nogales, Az US
Salary: $7.15 USD Per Hour
Hours per week: 40
Waiter
My duties as a waiter included servicing clients making their experience at the restaurant an
enjoyable one. I was also required to clean up any table that was used and made sure the area was
clean and ready for more clients to come in and enjoy the enviroment (Contact Supervisor: Yes,
Supervisor's Name: Angie Lopez, Supervisor's Phone: 520-***-****)
EDUCATION Nogales High School
Nogales, Az US
High School or equivalent 5/2006
GPA: 3.2
Cochise College
Nogales, Az US
Some College Coursework Completed
3 Semester Hours
University Of Phoenix
Nogales, AZ US
Some College Coursework Completed
Major: BSCJA
15 Semester hours
JOB RELATED Mase/Pepper spray trained 9/2008
Baton (ASP) trained 9/2008
TRAINING Application of handcuffs trained 9/2008
Fingerprint training 5/2010
LANGUAGES Spanish
Spoken: Advanced
Written: Advanced
Read: Advanced
ADDITIONAL Type 48+ words per minute.
Works great in a team environment
INFORMATION
Law Enforcement family background
Been in athletics since the age of ten Football/ Wrestling/ Grappling
Good with technology
Good conflict resolution skills
Works with Honor, Integrity, Honesty, and the persistence to succeed and
prosper through any challenge.
Contact this candidate