Customer Service Sales

Terri Owens

*** ******** ****

Franklin, OH *****

Phone 937-***-****

Email *******@*******.***

OBJECTIVE:

To secure a position that utilizes my office administration,

customer service, and medical billing and

coding skills.

EDUCATION:

Southwestern College, Franklin, OH

September 2010

Medical Billing and Coding, GPA 3.5

QUALIFICATIONS:

Skilled in ICD-9, CPT and CPT-H coding procedures

Knowledgeable in medical terminology

Competent user of electronic health records and electronic billing

programs (Medcin and Medisoft)

Customer Service and Administrative Duties

Over 15 years experience in accounts receivable and accounts payable

Accurately and consistently type 50+ wpm

Proficient user of Microsoft Word, Excel and PowerPoint

PROFESSIONAL EXPERIENCE:

Senior Account Executive; Household Finance, Middletown, OH

2002-2009

Customer service which included payment processing, loan servicing,

complaint resolution, daily audits and banking

Solicited new business through qualifying and converting leads

Received the President Sales Award in 2008 based on sales volume

Account Executive; Wells Fargo Finance, Centerville, OH

1999-2002

Customer service which included payment processing, loan servicing,

complaint resolution, loan processing, collections, daily audits and

banking

Sales

Office Manager; State Farm Insurance, Springboro, OH

1984-1999

Customer service which included processing payments, claims and policy

changes

Multiple-line sales

Managed financial activity which included accounts receivable and

accounts payable

ACKNOWLEDGEMENTS:

Notary Public, State of Ohio 2008-2013

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