Customer Service Manager
Resume:
Jasmine Gaillard
803-***-**** Cell
abktcl@r.postjobfree.com
OBJECTIVE
A position that will enhance my current skills, provide an opportunity to
utilize my knowledge, and expand my acumen. Ready for a major move to
North Carolina. I will be taking full responsibility for relocating.
EDUCATION
. DeVry University
Computer Information Systems (Bachelors)
. Midland Technical College
Accounting/Computer Networking/Graphics
WORK EXPERIENCE
. Pinestraw Unlimited, LLC
1100 Sparkleberry Lane Ext
Columbia, SC 29223
Office Manager/Bookkeeper April 5, 2010 - August 6, 2010
Tax calculations, Pay bills relating to electric, gas and water utilities,
Payroll, Invoicing, Dispatching to Drivers, Performing clerical duties such
as filing and typing up documents Spreadsheets, Human Resource, Computer
Support (IT), Customer Services, etc.
-Company was sold-
. Eternal Designs9
824 Riverwalk Way
Irmo, SC 29063
Graphics Designer/Web Designer/Consultant February 1, 2005 -
Present
Visual materials for promotions and advertisements. Films, packaging, and
informative and instructional material through a variety of media outlets
such as websites and CD-ROMs. Generates and manipulates graphic images,
animations, sound, text and video into consolidated and seamless multimedia
programs. Determines size and arrangement of illustrative material and
copy, selects style and size of type, and arranges layout based upon
available space, knowledge of layout principles, and aesthetic design
concepts.
. Turner, Padget, Graham & Laney Law Firm
1901 Main Street
Columbia, SC 29201
Accounting Technician July 16, 2001 - January 5, 2005
GL, AP, AR CMS account system
Time & billing Workers compensation insurance
Check writing, Reconciliation Reports, research & write-offs,
Financial statements Video conference
New Vendor setup Tymetrix, Chubb, Scottsdale
Legal path reports Collections, refund of overpayments,
cancellations,
Pre-bills, Trust accounts, wires, auditing,
Filing and scanning Administrative manager of Choice Point
SUMMARY OF QUALIFICATIONS
. Years of diverse office culture work experience, energetic team
mentality, strong communication and customer service skills, worked
with distinct disciplines, assisting general manager with daily
duties, resolution of time constraint issues, maintained relationships
with customer base throughout multiple cities and countries
. Type 60wpm/10-Key, 12,000+ Numerical, bookkeeping, data entry, strong
computer skills, including proficiency in internet research and an
experienced background in many forms of operating systems and
software, including but not limited to:
Microsoft Windows--95/98/2000/Me/XP/NT 4.0/NT 2000, Windows 7,
Microsoft Office: Microsoft Word, Excel, Access, Power Point, MS
Exchange and Outlook; Mac OS X, Mozilla Firefox, Safari, Quark
Xpress; Adobe Photoshop; CMS, Juris, ADP, QuickBook, Linux, Help desk
issues, blackberry devices, etc.
. Computer networking, graphic designs, Software installations, and
technical support, graphics design--design of office newsletters,
sales proposals, product brochures
. Maintenance of the general ledger, Accounts Payable and Receivable
& month-end closing activities, Workers Compensation insurance, insurance
claims, analysis of financial data
Customer service and assistance, managed account load of 50-75
. Professional research, writing and editing skills
. Strong problem solving and conflict resolution skills
. New employees' orientation and training
. managed office staff of 5-10 employees
. Websites I created: www.eternaldesigns9.com
www.coco2920.com
www.rosewoodproperty.net
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