Kayleen Antritt
New Albany, Ohio 43054
614-***-**** ********@*******.***
Summary
Experienced Analyst with a background in Intelligence Securities. Excel
in fast-paced environments under tight time constraints and experienced
in prioritizing workflow while meeting or exceeding deadlines.
Recognized by management as extremely organized and able to carry out
tasks efficiently and effectively. Highly effective in conducting
research and analyzing data. Personally accountable team member who is
proactive, creative and adaptable to change and organization growth.
Excellent collaboration and diagnostic skills and consistently solves
complex problems.
Professional Experience
Cisco Systems, Dublin, Ohio
May, 2005 - June 2009
Intelligence Security Analyst
. Conducted research and analysis of electronic source information
according to process, procedure, and rule sets
. Communicated research and analysis with publishers and other security
analyst and senior security analyst; assisted in maintenance of
Intelligence Operations
. Created professional technical reports of security vulnerabilities
and malicious code under deadline conditions for over 1000 users.
Ensured all customers completely understood information listed in the
technical reports.
. Evaluated and communicated source and product information to Source
Evaluation Specialist
. Contributed to weekly security activity report, Cyber Risk Report for
Cisco Security Center as a regular contributing writer/analyst. The
Cyber Risk Report contains Legal, Physical, Human, Identity,
Geopolitical, and Trust information, resulting in increased attention
from customers to the Cisco security Center to the IntelliShield
product.
. Collaborated with a variety of cross-functional teams (Cisco PSIRT,
Applied Intelligence and Corporate Security Programs) on research,
analysis and correlation of network security threats.
. Clarified questions from colleagues and customers regarding
professional technical reports that were created by the IntelliShield
team. Ensured that all reports where able to be understood by both
technical and non-technical oriented customers.
. Provided 24/7 threat tracking coverage as part of a global security
intelligence team committed to around-the-clock threat tracking.
. Single handedly designed and maintained a user-friendly wiki team page
for procedure and process documents as well as the team's calendar and
meeting notes which is currently used by employees.
. Acted as the go to person regarding updates on existing documents
located on the wiki team page.
The Bishoff Financial Group, Gahanna, Ohio
April, 2003 - January, 2005
Intern
. Created and managed several new account files
. Managed office operations, including clerical tasks associated with
office operations
Other Experience
Ray Orthodontics, Westerville, Ohio May,
2009 - Present
Billing Manager and Debt Collector
. Managed patients billing questions and concerns
. Collected payments from patients and set up payment plans
. Followed up with all patients behind in making payments
. Sent patients who are overpayment to collections
. Managed all over payments from Insurance Companies
Ohio Dominican University, Columbus, Ohio
October, 2002 - November, 2005
Work Study, Data Entry/Alumni Administration
. Managed customer communications, conducted research and enter
information into data management system
. Created and maintained multiple alumni documents that are used
frequently.
. Collected alumni donations to help develop the University.
. Managed office operations, including clerical tasks associated with
office operations
California Pizza Kitchen, Columbus, Ohio
April 2001 - October, 2006
Host-Server/Trainer
. Trained new host/servers in a facilitated class containing an average
of 10 new hires.
. Ensured every new hire passed the host/server test by making sure they
fully understood what the job duties entitled and knowledge of the
restaurants menu.
. Assisted in facilitating new menu roll-out training programs in a
class-room type atmosphere for all current servers.
. Managed "front-of-house" operations, including organization of
waitlist and responding to telephone inquiries
. Greeted and arranged seating for telephone reservations
Technical Certifications
. CompTIA Security+
. CISSP (Currently Pursuing)
Education
Ohio Dominican University
May, 2006
Bachelors of Science in Computer Science
Concentration: Business Management
Technical Skills
. Technical and business writing
. Security vulnerability analysis and mitigation.
. Proficient in a variety of operating systems and software applications
. Designed and Maintained team's wiki page