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Customer Service Vice President

Location:
Lebanon, IL, 62254
Posted:
September 22, 2010

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Resume:

*** ********** **. ***. *

Lebanon, IL *****

Laura Homan

*** ********** **. ***.*

Lebanon, IL 62254

618-***-****

********@*****.***

SUMMARY OF QUALIFICATIONS:

• Strong writing and editing skills, with experience in layout and working under a deadline.

• Proficient in Microsoft Office suite of software and experience with HTML.

• Excellent organizational skills, with the ability to prioritize and multi-task projects.

• Well-developed customer service experience.

• Approachable personality, and capable of getting along with people from all backgrounds

and circumstances.

• Efficient worker with strong attention to detail.

EDUCATION:

Morningside College, Sioux City, Iowa May 2010

• Bachelor of Arts: English; Mass Communications Journalism minor

• GPA 3.8/4.0

RELATED PROFESSIONAL EXPERIENCE:

Kiosk, Morningside College Editor-in Chief Oct 2009-Apr

2010

The Kiosk is Morningside College’s Art & Literary magazine. It is published once a year in the

spring and has recently been awarded a Silver Crown Award from the Columbia Scholastic Press

Association.

• Supervised approximately 15 members of the editing staff.

• Solicited literary contributions and selected those for publication.

• Collaborated with visual editor and made layout decisions.

• Edited/proofread grammar.

• Implemented an online viewing of the publication:

o http://www.morningside.edu/morningside/KIOSK_2010/

Collegian Reporter, Morningside College Writer/Editor Aug 2009-May 2010

The Collegian Reporter is Morningside College’s student newspaper. It is published weekly,

alternating print and web versions.

• Strengthened interviewing skills.

• Developed skills as a writer for print and web.

• Produced several articles for publication.

• Selected as Co-Editor of the News and Feature section.

OTHER WORK HISTORY:

Blockbuster, Sioux City, IA Customer Service Rep Aug 2007- April 2010

• Assisted customers in selection of merchandise, maintained a safe and organized

environment, and handled customer issues and concerns.

HONORS/ACTIVITIES:

Dean’s List multiple times, English Honor Society Sigma Tau Delta Vice President 2009-2010,

presenter at the Palmer Research Symposium 2009 and 2010, and had a short story published in

the 2008 Kiosk



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