Customer Service Vice President
Resume:
Lebanon, IL *****
Laura Homan
Lebanon, IL 62254
********@*****.***
SUMMARY OF QUALIFICATIONS:
• Strong writing and editing skills, with experience in layout and working under a deadline.
• Proficient in Microsoft Office suite of software and experience with HTML.
• Excellent organizational skills, with the ability to prioritize and multi-task projects.
• Well-developed customer service experience.
• Approachable personality, and capable of getting along with people from all backgrounds
and circumstances.
• Efficient worker with strong attention to detail.
EDUCATION:
Morningside College, Sioux City, Iowa May 2010
• Bachelor of Arts: English; Mass Communications Journalism minor
• GPA 3.8/4.0
RELATED PROFESSIONAL EXPERIENCE:
Kiosk, Morningside College Editor-in Chief Oct 2009-Apr
2010
The Kiosk is Morningside College’s Art & Literary magazine. It is published once a year in the
spring and has recently been awarded a Silver Crown Award from the Columbia Scholastic Press
Association.
• Supervised approximately 15 members of the editing staff.
• Solicited literary contributions and selected those for publication.
• Collaborated with visual editor and made layout decisions.
• Edited/proofread grammar.
• Implemented an online viewing of the publication:
o http://www.morningside.edu/morningside/KIOSK_2010/
Collegian Reporter, Morningside College Writer/Editor Aug 2009-May 2010
The Collegian Reporter is Morningside College’s student newspaper. It is published weekly,
alternating print and web versions.
• Strengthened interviewing skills.
• Developed skills as a writer for print and web.
• Produced several articles for publication.
• Selected as Co-Editor of the News and Feature section.
OTHER WORK HISTORY:
Blockbuster, Sioux City, IA Customer Service Rep Aug 2007- April 2010
• Assisted customers in selection of merchandise, maintained a safe and organized
environment, and handled customer issues and concerns.
HONORS/ACTIVITIES:
Dean’s List multiple times, English Honor Society Sigma Tau Delta Vice President 2009-2010,
presenter at the Palmer Research Symposium 2009 and 2010, and had a short story published in
the 2008 Kiosk
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