CAROL M HAUSKNECHT

*** **** ****** *****

Akron, Ohio 44319

Residence: 330-***-****

Cell: 440-***-****

abkt6z@r.postjobfree.com

OBJECTIVE Software and business analysis and computer

application testing, team leader, trainer,

human resources support, data entry support

other clerical support,

QUALIFICATIONS Business Analyst focusing on Software

Development Life Cycle for HR Application

and other support applications, Clerical

support, eBay Listing services, set up and

executed training. Microsoft Office

applications and other PC applications

SOFTWARE TOOLS EXPERIENCE Use Windows XP on personal Laptop:

AND KNOWLEDGE Applications include: Microsoft Excel,

Microsoft Outlook, Word, Microsoft Power

point, Microsoft XP with Internet Explorer,

Facebook, WS FTP Professional, Adobe

Photoshop, Microsoft Picture It Publishing

(for older photo files), Satori Bulk Mailer,

Kompozer

EDUCATION:

Bachelor's Degree, Park University

Management Information 8700 NW River Park Drive

Systems, August 2003, GPA Parkville, MO 64152

4.0 www.park.edu

Cuyahoga Community College

Associate's Degree, Business Parma, Ohio

Administration, August 1985.

GPA 3.1

VOLUNTEER ACTIVITIES In Akron: Day out with Thomas the Train and

Polar Express, children's entertainment and

souvenir sales;Mustill Store Volunteer

Greeter and Souvenir Sales and Fund Raiser

supporter; NEC/Bridgestone Golf Volunteer

through Akron Rotary and Christ Child - Food

Cashiering; Hot Jazz on Howard event

volunteer, Cascade Locks Parks Association;

Akron Rotary Camp - camp clean ups, piloted

pontoon one summer, Cleveland Tall Ships

Rotary Village attendant

In Columbus: Interfaith Hospitality Network

- Hosting Homeless Families at my church;

Columbus Arts Festival, Souvenir Sales;

Capital Holiday Lights - Entertainment

Greeting and Check In; First Night Columbus

- Venue host; New Albany Classic Horse

Jumping Competition - set up and monitored

children's games and prizes, supervised

trash collection; Church of Our Lady Parish

Festival - Food Booth Cooking and Sales;

Ameriflora - Shift captain for hospitality

volunteers, volunteer shift scheduler;

Columbus Visitor Center - Tourist greeter

and information provider - volunteer shift

scheduler

POST RETIREMENT EMPLOYMENT

July 2003 to Present Self Employed

eBay Listing Agent I obtain products to sell from people and

keep them in my home until sold. As part of

the service to my customer, I inventory,

clean, photograph and develop sales

descriptions for each item. I determine

best method of sale, edit photographs,

upload to web space, develop HTML code for

listing the item, enter the information to

the eBay system and then record data about

the listing for later billing purposes.

Once an item sells, I determine shipping

method, bill the buyer, package and ship the

item and record completed transaction data

in the account files. Periodically I

evaluate costs and expenses related to all

sales for given period and bill the product

owners accordingly. Since starting this

business, I yearly do income tax reporting

as a home business keeping detailed records

and advising owners of their sales and

expenses for the year. I maintain my own

computer with system files related to the

listings, including the edited photographs.

I maintain photo files as well two

commercial web space locations.

May 2009 to Present RJ Events and Catering, Akron, Ohio

Catering Support Staff - Work out of many different venues where

Back of House tasks include setting up already-made food

for serving, clean up, dishwashing and

drying and am occasionally responsible for

loading and unloading truck with food and

serving supplies

April 2006 to Nov 2007 Qwestcom Graphics, Cleveland, Ohio

Bulk Mailing Machine Primary workload is during political season

Operator and Data Evaluator - March-May and Sept through Nov.

My primary role was running a bulk mailing

machine for correspondence related to

Cuyahoga County political candidates. I

uploaded an assortment of data listings for

address data to Satori Bulk Mailer 5

software. I measured pieces to determine

bulk size and weight of items for mailing.

Software result, determine tray packaging

requirements. I followed US Postal Service

guidelines for packaging mailing material

for shipping. The work was full time for

the months of April, September and October.

The remaining months I was on call and

worked only as needed

November 2004 to May 2005 24 Brown Street, Barberton, Ohio

Order Entry Clerk and My primary role was data entry of orders for

Quality Review Support products sold by 24 Brown Street, a

subsidiary of Ohio Wholesale. I viewed

handwritten orders brought in from sales

conventions. I compared them to product

listings, prices and quantities available

and entered them into an entry order system.

As new products were available, I entered

product description data including pricing

information sizes, order requirements and

where possible, photograph. I also

digitally photographed new products for in

house inventory system and edited where

needed. I helped with packaging of new

products for distribution to the sales

conventions. As products arrived for

stocking, I performed random quality

inspections of the new items, ensuring they

met the quality described by the requirement

and advising management where problems were

occurring

March 2004 to June 2004 First Merit Bank, Akron, Ohio

Payroll Assistant I worked on the Payroll transaction

description development for the Sarbanes

Oxley project. Primary deliverables were

business process transactions formatted into

Business Process Control Narratives,

transaction process models, and Transaction

CAVR matrix - an Excel spreadsheet

consisting of determination of Completeness,

Accuracy, Validity and Restricted Access for

selected steps in the processes for

approximated 30 payroll transactions.

Developed detailed description of

transactions, which were called Operational

Procedures..

GOVERNMENT EMPLOYMENT

August 1997 to February 2003 Defense Finance and Accounting Service.

Columbus, Ohio

Information Technology I was Project Lead for software development

Specialist, Grade 13 planning for Estimating Status Tracking

(EST) system. My assignments included

preparing the software planning documents

which consisted of the Software Development

Plan, Project Schedule, Software

Configuration Management Plan, Quality

Assurance Plan and Test Plan. I set up and

facilitated meetings to gather requirements

and consult with customers. I identified

tasks and distributed work assignment to

project team.

My additional assigned tasks included

providing subject matter expertise for the

technical requirements for the Contract and

Vendor Pay System This involved evaluating

the selected commercial off the shelf

product for its suitability for the Federal

Government.

My primary area of expertise was software

test activities. These included the

development and maintenance of the Test

Evaluation Master Plan and evaluation of

contractor developed software testing

activities and products

September 1995 to August Defense Finance and Accounting Service.

1997 Columbus, Ohio

Functional Analyst, I was assigned project lead for the

GS-0301-13 implementation of the Capability Maturity

Model's (CMM) Software Quality Assurance Key

Process (KPA) area. I participated in the

agency's Tactical Work Group for this Key

Process Area, as well as represented

Software Quality Assurance (SQA) initiatives

for the local Software Engineering Process

Group (SEPG). I supported the

implementation for Level II and began the

set up for Level III focusing on SQA and the

KPA for Intergroup Coordination. I

developed the Software QA Program Plan,

tailored and developed several local

procedures for walkthroughs and other

quality activities. I conducted reviews and

prepared reports and recommendations. I

lead team of three SQA project leads.

August 1987 through Defense Logistics Agency, Defense Systems

September 1995 Automation Center. Columbus, Ohio

Personnel Management I began as trainee, GS-7 representing

Specialist and Supervisory functional analysis, software testing and

Personnel Management implementation for the Personnel Subsystem

Specialist of the Defense Business Management System. I

evolved to supervisor, grade 13 in 1993. I

reviewed various rules, regulations and

guidance for personnel administration and

developed software requirement

specifications and executed software

application testing activities. I developed

user's manuals and prepared and conducted

training. Supervised staff conducting

software development activities, developed

performance standards, evaluated staff for

performance, counseled employees and

distributed work assignments

January 1978 to August 1987 Defense Contract Administration Services

Region Cleveland

Personnel Staffing

Specialist, Personnel Worked in several positions within the

Actions Clerk, Supervisory Personnel Office supporting the recruitment

Personnel Assistant and and staffing services and employee record

other Clerical support keeping for employees of DCASR. Processed a

variety of personnel transactions including

new hires, movements within the agencies,

separation transactions and routine pay

change transactions. Other tasks included

agency compensation represents for workmen's

compensation, monthly and weekly strength

reports and a variety of report research and

information evaluation. Greeted visitors,

helped job seekers review vacancy

announcement books, advised on how to apply

for federal jobs, consulted with managers on

their recruitment needs, prepared vacancy

announcements, evaluated application

qualifications

REFERENCES:

Eileen Moats 282 Mull Avenue, Akron, Ohio 44313

Robert J Pacanovsky RJ and Events Catering, 95 Hannah Parkway,

Ste A, Akron Ohio 44319

Andrea Victor Cascade Locks Parks Association, 248

Ferndale Street, Akron, Ohio 44304

Contact this candidate