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Amanda Arroyo
North Las Vegas, 89081
abkt5l@r.postjobfree.com
Objective I am looking to obtain a responsible and challenging position
where my work experience will have valuable application. To
work in an environment that serves the needs of others in a
compassionate and professional manner and to provide great
service with a caring and positive attitude.
Experience NCI/ Mind Leaf- Nellis Air force Base
Medical Administrative Assistant
October 2008- Current
Book referrals
~Vasectomies
~Minor procedures i.e. skin lesions, toe nail removals and
biopsies
~Colonoscopies
~Acupuncture
~Endometrial biopsies
~Osteopathic manipulation
Create provider schedules
~This includes 42+ providers in one clinic.
~Template management
~Modifying schedules
~Freeze and release schedules
Front Desk
~Checking in patients
~Assisting with patients requests and concerns
~Assuring front desk is properly equipped with sufficient
forms and supplies
Lead trainer for new employees and new Airmen
Extensive knowledge of CHCS and AHLTA
Intra/Inter FacilityReferral Management
Strong communication skills
In-depth knowledge of medical terminology
Alpha Services- Nellis Air Force Base
Medical Administrative Assistant
March 2007- Oct 2008
Book Appointments
Create/manage 42 Provider Schedules
Extensive Knowledge of CHCS and AHLTA
Front desk duties-fluent w/telephone system/fax/copier
operations
Medical forms and records management
Lead Administrative Assistant for corresponding team
Plaza Hotel and Casino
Assistant of Sales
June 2005- October 2005
Book hotel rooms
Group booking
Shipping and handling
Party and Event planner
Skills Communication skills
~Listening, Verbal and Written.
~Spanish/Moderate
Analytical / Research skills
~Highly analytical thinking with demonstrated talent for
identifying, scrutinizing, improving and streamlining complex
work process.
Computer / Technical literacy skills
~Computer literate performer with extensive software
proficiency covering wide varieties of applications.
~Microsoft Word/ Microsoft Excel/ PowerPoint
~CHCS military workstation
~AHLTA military online records
Problem Solving skills
~Innovating problem solver who generate workable situations
and resolve complaints.
Extremely productive in a high volume, high stress,
environment
Planning and Organization skills
~Results-driven achiever with exemplary planning and
organizational skills, with high degree of detail
orientation.
Interpersonal Abilities
~Proven relationship builder with unsurpassed interpersonal
skills.
Flexibility / Adaptability /Manage multiple priorities
~Flexible team player who thrives in environments requiring
ability to effectively prioritize and juggle multiple
concurrent projects
Education The Academy of Healing Arts
February 2007
Medical Assistant Certificate
~Administering eye / ear ~ Injections
~Medications ~ OSHA guide
lines
~Capillary Puncture ~ Patient intakes
~Charting ~ Urinalysis
~ECG / EKG ~ Visual Acuity
~First Aid ~ Wound Care
Eldorado High School
June 2005
High School Diploma