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Sales Customer Service

Location:
Holley, NY, 14470
Posted:
September 06, 2010

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Resume:

Carrie L. Hart

*** ****** *****

Holley, N.Y. *4470

585-***-****

abkt4c@r.postjobfree.com

Education:

. Associates Degree, Accounting

Experience:

February 2010 to Present: Underground Gas and Electric Locator, Premier

Utility Services, Rochester, NY

Job Description:

The company is subcontracted out through various utility companies (RG&E,

NYSEG, National Grid) to locate underground utilities. This position

entails great attention to detail, a very high level of responsibility, and

the ability to read and understand maps from several different utility

companies. It also entails a great deal of communication with contractors,

utility companies, and the general public.

August 2008-October 2009: Construction Laborer, Rochester, NY

Job Description:

I have worked in various fields of construction with various contractors

from fire proofing insulation, to mason tending, to heavy highway. Most of

my experience has been acquired in heavy highway. My duties include layout

(line and grade) for all phases of road building, maintenance and

protection of traffic, working with asphalt, stone and concrete. I have

worked with GPS and laser technology.

. Certificate in Work Zone Safety/Flagging/Traffic Control/Message Board

. Certificate in Basic Line and Grade

. OSHA-10 Hour Construction Industry Certificate

. Completion of MCAA Forklift Training Class

November 2006-August 2008: Route Food Sales, Pine Hill Coffee Service,

Rochester, NY

Job Description:

All season delivery of food and beverages to various businesses and

construction sites. Job requires consistency and timeliness, social

interaction with customers, desire to work in all elements of weather and

strong customer service skills.

May 2006-October 2006: Independent PC/Network Technician, Systems

International, Rochester, NY

Job Description:

Provided technical support to end-users and resolved problems related to

workstations, laptops and related peripheral devices, on or off site as

needed. Problems were addressed in person, via telephone or via email.

Familiar with anti-virus and spy ware-detection techniques and tools;

fluency in a network environment.

October 2001-May 2006: Network Technology Technician, Home Properties,

Inc. Rochester, NY

Job Description:

. Provided technical support on the use of desktop software, email,

printing and access to internet/intranet and other internally hosted

client-server or web-based applications.

. Investigated, researched, diagnosed and implemented fixes for hardware

and software problems and performed repairs as necessary.

. Responsible for purchasing equipment and products related to site

networks and systems and for tracking associated inventory.

. Certificate of completion of A+ Core Hardware and OS classes

Platforms: Windows 9x/NT/2000/XP/2003

Tools: Novell GroupWise, Symantec Antivirus, Symantec Ghost,

Microsoft Office Suite.

Networking: LAN/WAN including TCP/IP

April 2001-October 2001: DSL Sales Representative, Sutherland Group,

Rochester, NY

Job Description:

Position entailed generating sales leads, and personal sales, via business

to business telemarketing. Most of the time was spent on DSL high speed

selling in several different markets around the United States, as well as

keeping and/or maintaining sales of Hewlett Packard computer equipment

involving government contracts.

January 2000-March 2001: Computer Chip Tester, IBM, Poughkeepsie, NY

Job Description:

Position was held in a clean room environment on a computer chip assembly

line. This station was the last stop for all the computer chips before

going out to vendors. This position entailed environmental testing, as

well as diagnostic testing on all of the chips assembled on that line.

Position required diagnostic skills, as well as quality and inventory

control.

March 1998-December 1999: Technical Recruiter, Computer People, Rochester,

NY

Job Description:

This position entailed recruiting individuals within the Information

Technology field for contractual and permanent positions at several of the

top companies in the Rochester area. Worked on a daily basis with clients

as well as IT professionals filling preferred requirements of the clients.

Position required strong interpersonal skills, as well as the ability to

completely understand what the client needs were, and made sure there was a

proper match. Gained a strong understanding of common IT practices and

skills, and excellent interviewing techniques.

March 1996-March 1998: Technical Recruiter, EDP Contract Services,

Rochester, NY

Job Description:

This position entailed recruiting individuals within the Information

Technology field for contractual positions at several of the top companies

in the Rochester area. Worked on a daily basis with IT professionals

filling preferred requirements of the clients.

March 1994-March 1996: Accounts Payable, Reidman Corp., Rochester, NY

1984-1994: Wegmans Food Markets, Rochester, NY

References available upon request.



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