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Customer Service High School

Location:
Mobile, AL, 36609
Posted:
September 22, 2010

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Resume:

*** ****** **** *** **

Mobile, Alabama *****

September 15, 2010

To Whom It May Concern:

I am a hardworking young woman from Mobile seeking a career in

administration/ customer service. My education and personal experiences

enable me to thrive in a fast paced work environment. I consider myself to

be well organized, detailed, motivated, and a self-starter.

I have both secretarial and customer service experiences which have given

me excellent communication skills which are important for every job. My

work experience has given me excellent organizational, multitasking, and

decision making skills. I am very proficient in programs such as Quicken,

Word, Excel, PowerPoint, and Microsoft Office. I also have a typing speed

of 40 words per minute which help me to perform my job well.

I know that I would be an asset to this company due to my personal and

previous work experiences. I would like to have the privilege of discussing

this matter with you in person. Please contact me at 251-***-**** so that I

can arrange to meet you at your earliest convenience.

Sincerely,

Tyese Davis

Enc.

Tyese Davis

363 Azalea Road, Apt L5

Mobile, Alabama 36609

251-***-****

OBJECTIVE

To obtain an entry level position

EDUCATION

An advanced with honor's diploma, June 1998

C.F. Vigor High School

838 W. Main Street

Prichard, Al 36610

Stillman College, August 1999 - December 2001

Post Office Box 1430

Tuscaloosa, Al 35403

RELATED COURSE WORK

Computer Applications: Obtained a strong understanding of spreadsheet

analysis and word processing. I also became very familiar with Excel,

Quicken, and Power Point applications.

Organizational Communications: Focused on oral and written communication. I

prepared neutral, negative, and persuasive written messages as well as

formal written report.

Business Concepts: Acquired knowledge of accounting principles. I learned

how to use effective leadership and management skills in an organization.

WORK EXPERIENCE

Premium Finance Associate

USAgencies in Mobile, Alabama September 2008 - Nov.

2009

Compile and prepare financial reports

Post payments and balance accounts

File and type letters

Resolve finance issues

Secretary/Bookkeeper

New Faith Christian Ministries in Mobile, Alabama July 2002 -

September 2008

Maintain financial records

File and type letters

Answer telephones

Handle incoming and outgoing monetary supplies

Collections Agent

NCO Financial Systems in Mobile, Alabama January 2006 - March

2006

Handled customer delinquent accounts

Operated a computer terminal

Sales Associate/Customer Service

Hertz Reservations in Saraland, Alabama March 2004 -

August 2005

Handled customer car rental reservations

Operated a computer terminal

Resolved customer complaints

REFERENCES

Leonard Gwinn - Pastor of New Faith Christian Ministries

8079 Beretta Drive

Theodore, Al 36582

#251-***-****

Jamesika Mitchell - Teller

7380 Hitt Road

Mobile, Al 36695

#251-***-****

Tiereney Leverette - Customer Service Rep

1205 E. Barker Drive

Mobile, Al 36608

#251-***-****



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