ANITA ELLISON **** Mobley Mill Rd., Cox's Creek, KY 40013 Ph:

502-***-****

Career Objective: Seeking employment where my administrative,

customer service and computer skills will be utilized in the continuation

of my professional development.

Employment History

09/09 - 12/09 Integrity Staffing Solutions, Shepherdsville, KY

Administrative Assistant and Recruiter

Organized weekly job fairs and successfully hired 500 quality candidates

for seasonal work. Interviewed, drug screened, ran background checks and e-

verify using Dept. of Homeland Security software. Entered applicant

profiles into database and scheduled applicants for orientation.

Facilitated policy & procedures to new hires during orientation. Updated

employee rosters on EXCEL for department managers. Assisted temps with

benefit forms, direct deposit & payroll issues. Answered heavy volume

phones and directed calls. Established and maintained new filing system.

Scanned, faxed and copied documents; assembled application packets.

Managed inventory.

03/09 - 08/09 Holiday Inn Express, Hillview, KY

Sales Manager

Wrote persuasive business cases for national key accounts to get included

in their corporate travel program. Facilitated the Holiday Inn "Stay Real"

service culture to new hires. Developed hotel guestrooms directory,

employee emergency response plan and policy & procedures outline.

Completed hotel profile and rate levels on Holiday Inn Global Distribution

System. Demonstrated flexibility to serve as a guest services manager,

night auditor, and breakfast hostess on an as needed basis. Responded

efficiently to emergencies and complaints.

04/07 - 02/09 Class Act Federal Credit Union, Louisville, KY

Member Relations Specialist

Opened, serviced, and maintained a variety of deposit accounts using

several banking software applications. Participated in loan and credit

card promotions. Instructed members on how to use on-line banking and

helped them resolve account errors. Presented financial services and

products to faculty and staff at schools and bus compounds. Provided backup

to receptionist on multi-line switchboard. Accurately updated and

maintained filing systems.

01/00 - 04/07 Holiday Inn Airport South & Al Schneider Properties,

Louisville, KY

Account Manager

Met revenue objectives with guestroom night sales and received quarterly

bonuses as a result. Developed and maintained business relationships with

prospects and repeat clients. Made presentations, conducted property

tours, typed proposals using WORD and negotiated contracts. Ensured hotel

rate integrity was protected when quoting rates for convention space,

guestrooms, catered functions and A/V requirements. Researched internet

for leads and developed them by making sales calls. Responded to leads

from global marketing and the visitor's bureau with timely proposals.

Worked with sales & catering team on marketing ideas to promote special

rate offerings. Participated in networking functions to increase our

visibility and get additional leads. Organized special events and worked

with sales team on marketing strategies. Achieved customer satisfaction and

retention. Used variety of software applications including Outlook, WORD

and EXCEL.

Education

Attended Purdue University, Lafayette, Indiana

Graduated Logansport High School, Logansport, Indiana

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