Customer Service Manager
Resume:
Dear Hiring Manager,
Please review the enclosed resume, which highlights the skills and accomplishments that
will enable me to contribute to your team. I hope that you will find my background and
experience applicable to your needs. I can offer pervious experience from my pervious jobs
such as:
- Over five years of customer service experience.
- Ability to effectively work Excel, Access Database AS 400, Power Point, Microsoft, etc...
-Scheduling meetings & appointments, answering telephone, filing, faxing, running reports,
and leading certain meetings.
-Assigning task to be completed by Quality Assurance, monitoring calls, accounts payable.
- Tracking information in spreadsheets as well as working with graphs and formulas and
purchase orders.
I have excellent customer service skills. I always maintain a gracious and professional
manner
when communicating with people. My experience and skills make me a great candidate for this
position. My resume, which is an attachment with my application, provides information on my
background and qualifications. I look forward to hearing from you soon to a arrange a time for
an interview.
Thank you for your time,
Sheneeka Goree
662-***-**** (CELL)
abksw4@r.postjobfree.com
Sheneeka N. Goree
Mobile Phone: 662-***-****
P.O BOX 866
SHANNON MS. 38868
E-mail: abksw4@r.postjobfree.com
**OBJECTIVE**
I plan to give 100% at whatever task that is given to me at any time. I am a firm believer in not leaving
anything unfinished until done right .I plan to be a great accent to the company by bringing what I have
learned from pervious jobs to the table and using it as needed. I am also a fast learner and can take on
anything new that may come my way.
**WORK EXPERIENCE**
Account Manager-Dispatch-Accounts Payable
09-2009
VECTOR TRANSPORTATION (EAGLE) Tupelo, Lee, MS
DUTIES INCLUDE: FACTORING, DISPATCHING DRIVERS CORRECT LOCATION AT SET
TIMES, ACCOUNT PAYABLE. ANSWERING TELEPHONE, TRACKING HIGH VOLUME
ACCOUNT, MAINTAINING AND ESTIBLISHING NEW CUSTOMER BASE, EXCEL, FAXING,
MAIL SYSTEMS, VERFIYING ACTIVE INSURANCE, TYPING CONTRACTS, ETC…
Performance Development Coordinator
9-2007 - 03-2009
NATIONAL ELECTRONICS & WARRANTY Tupelo, Lee, MS
Assistant
DUTIES INCLUDED: TRACKING INFORMATION (EXCEL & ACESS DATA BASE), ASSIGNING
TASK AND TRANNING ROOMS FOR NEW HIRES, MAKING APPOINTMENTS IN OUTLOOK,
ASSISTED WITH TRAINNING, WORK WITH ACCESS DATA BASE, POWER POINT, TEN KEY,
EXCEL, AS 400, I ALSO ASSISTED IN EOM REPORTS AND RUNNING IMS SESSIONS AS
WELL AS PURCHASE ORDERS, ETC..
COLLECTOR
9-2003 - 4-2007
FRANKLIN COLLECTION Tupelo, Lee, MS
Financial Services
DUTIES INCLUED: ASSISTING DEBTORS WITH PAYING BILLS BY PHONE OR IN THE
OFFICE, BY CHECK OR CREDIT CARD. TRACKING PAYMENT, EXCEL, TEN KEY.
CASHIER
1-2004 - 8-2005
SPRINT MART Nettleton, MS
Retail
MAINTAIN CLEAN WORK AREA, GREET CUSTOMERS WITH A SMILE WHILE ASSISTING
WITH THEIR ITEMS AT CHECK-OUT
CASHIER/ FLOOR WORKER/CUSTOMER SERVICE
11-2004 - 7-2005
GOODY'S CLOTHING Tupelo, Lee, MS
Clothing and Textile Manufacturing
ASSIST CUSTOMERS WITH CLOTHING AT CHECKOUT AND MAINTAIN A CLEAN WORK
AREA. WALKED THE STORE FOR CUSTOMER ASSISTANTS AND REPLACEMENT ITEMS.
SALES
11-2002 - 8-2003
FINISH LINE Tupelo, Lee, MS
Retail
GREET CUSTOMERS AND ASSIST WITH GETTING SHOES FITTED AND A MAINTAINING A
CLEAN WORK/STORE AREA.
**EDUCATION**
8/2000-5/2004
SHANNON HIGH SCHOOL Shannon, Ms
Basic- G.P.A. 3.2
8/2004 - 5/2007
MISSISSIPPI STATE UNIVERSITY Starkville, Oktibbeha, MS
Major: Pre-Nursing
Minor: Real-Estate
*10/2007 - 05/2008
EAST MISSISSIPPI COMMUNITY COLLEGE Mayhew, Ms
Major: Nursing
**SKILLS**
-AS 400
-10-KEY
-EXCEL
-ACCESS DATABASE
-MICROSOFT
-POWER POINT
-OUTLOOK
-CUSTOMER SERVICE
-PROFESSOINAL
**REFERENCE**
SHANETTA THOMPSON- ADMINISTRATIVE. ASSISTANT (NEW) 662-***-****
DARLA DUNCAN- MANGER (SPRINT MART) 662-***-****
ZORA HEMMINGWAY- PROJECT MANGER (NMMC) 662-***-****
**RECOMMENDATION LETTERS CAN BE PROVIDED UPON REQUEST.
Contact this candidate