Human Resources Management

HEATHER DUNN

**** ********** *****, ******, **** 43016

614-***-**** ( ********@********.**.***

SUMMARY

A Human Resource professional with fourteen years of experience in the

areas of compensation, benefits, recruitment and employee relations.

Demonstrated ability in designing, developing and implementing new plans

and programs. Solution oriented with eye on the bottom line results.

Strengths include:

. Strong communication and negotiation skills

. Excellent project management and organizational skills

. Strong attention to detail and follow-up

. Independent worker

PROFESSIONAL EXPERIENCE

NetJets Services Inc., Columbus, Ohio 2006 to 2009

MANAGER, COMPENSATION

Responsible for the design, development and administration of compensation

plans, policies and procedures for a worldwide leader in private aviation

with 4,500+ employees.

. Successfully managed the administration and implementation of the

performance management program, which resulted in timely and accurate

employee base increases.

. Proactively monitored the company's salary structures and job placements,

which ensured a balance between control of costs, competitiveness and

equity.

. Partnered with management in assisting with the development of job

descriptions.

. Independently performed job evaluation of approximately 150 positions

annually for newly created or revised positions, all within in a 5 day

turnaround time.

. Advised management on all evaluations and provided pay recommendations on

impacted employees.

. Provided pay recommendations to management and recruitment team on new

hires, promotions and demotions to maintain internal equity.

. Key player in automating the performance management program, the

development of the 2007 and 2008 Affirmative Action Plans and the

implementation of time and attendance program.

. Researched and pulled market data on all compensation related projects /

programs and presented findings and recommendations to management.

. Ultimately responsible for the accuracy and integrity of data in the HRMS

to ensure compliance with employment laws and company reporting.

. Managed and over saw the work of a Benefit & Compensation Analyst.

. Participated in salary surveys to ensure competitiveness.

Sequent, Floyd Bell and OhioHealth, Columbus, Ohio 2005

INDEPENDENT CONSULTANT

Provided consultative services on Benefits and Compensation for companies

within a variety of industries.

Ashland Inc., Dublin, Ohio 2000 to 2004

COMPENSATION SPECIALIST

Accountable for the design, development and administration of compensation

plans, policies and procedures for a chemical and distribution company with

5,000+ employees.

. Provided leadership and support for three major programs simultaneously -

merit budget, incentives and general increases for hourly. Results were

timely completion with less than 2% errors.

. Evaluated single handedly approximately 170 positions per year, all

within a 30 business day turnaround time.

. Prepared various types of cost analysis for management and made both

written and verbal presentations / recommendations.

. Conducted, designed and participated in salary surveys. Analyzed results

to develop compensation programs.

Longaberger Company, Newark, Ohio 2000

COMPENSATION ANALYST

Key player in the development and implementation of compensation programs

and procedures for a staff of 8,000 employees.

. Effectively maintained integrity of the employee merit program.

. Implemented a process mapping project of employee functions for the

Compensation and HRIS departments in a timely manner with employee

acceptance.

. Developed, designed and implemented a procedural / training manual for

the Compensation / HRIS department, which improved efficiencies.

. Partnered with management in developing job descriptions and played a key

role in the evaluation process.

OhioHealth, Columbus, Ohio 1997 to 2000

COMPENSATION ANALYST (1997 - 2000)

Accountable for the development, implementation and maintenance of employee

compensation programs for 9,200 employees.

. Assisted in developing and implementing the employee merit program,

skills based pay program and bonus program.

. Consulted with management in developing position descriptions and

independently performed position analysis and evaluation within a two

week turnaround time for assigned departments.

. Conducted salary surveys and analyzed results, which were used when

developing pay structures and programs.

. Prepared and presented cost analysis for inclusion to upper management.

. Partnered with management in determining new hire and promotional

salaries for both internal and external candidates while maintaining

internal equity.

. Successfully developed policies and procedures for the Human Resources

Department.

. Respected by management for the consultation and training provided

regarding FLSA implications and regulatory compliance that supports

operations and prevents corporate liabilities.

HUMAN RESOURCES REPRESENTATIVE (1997)

Accountable for recruitment functions across the entire service line.

. Partnered with assigned client base in screening quality applications,

scheduling interviews and employment testing and interviewing quality

candidates and selected new hires and internal transfers.

. Served as lead consultant with assigned departments in educating and

training employees on benefit programs, orientation, career counseling

and exit interviews.

. Successful in developing unique recruitment programs.

. Exercised expertise in answering employee relations issues and corrective

action counseling.

Sun Television and Appliances Inc., Columbus, Ohio 1995 to 1997

CORPORATE EMPLOYMENT SPECIALIST

Responsible for all corporate and distribution recruitment and employment

functions for a company in the retail industry.

. Successful in the recruitment and selection of quality candidates for all

levels of positions.

. Developed and presented corporate / field employee orientation and

management training on employment, sexual harassment, correction of

associate deficiency and terminations. Provided expertise in editing and

writing policies and procedures.

. Consulted with management and employees on employee relations issues and

corrective action counseling.

. Created, implemented and maintained recruitment, employment and

compensation programs.

. Key player in OSHA filings and auditing of company medical/life

insurance, 401K, ESPP, STD and LTD.

EDUCATION AND TRAINING

Master of Business Administration - Franklin University, Columbus, Ohio

Bachelor of Arts in Psychology and Human Resources - The Ohio State

University, Columbus, Ohio

PROFESSIONAL CERTIFICATIONS AND AFFILIATIONS

Certified Compensation Professional (completion of four courses)

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