Management Sales

John W. Shaffer

** ****** *****

Palm Beach Gardens, Fl 33410

Cell 407-***-****

abkssy@r.postjobfree.com

Note: These two resumes' and one cover letter, are for the Estate

Household Managers (Houseman/Housewoman) opening at La Jolla, Calif. This

search was posted on "Indeed" Job # 51597. I was notified to go to

Resumebook360 and apply.

MANAGEMENT PROFILE

Professional expertise includes:

Sept. 15, 2010

Commercial Transport Airlines and Original Equipment (Large Jet Aircraft,

Engines and Components) Maintenance, Repair and Overhaul (MRO) Operations

including MRO of Power Generation Turbines. Professional Expertise includes

Airline, Aerospace Manufacturing and Manufacturing Program Management for

Gas Turbine Power Generation Operations. Management Expertise includes

Turbine Engine Maintenance and Engineering Operations including Finance,

Maintenance and Engineering Operations and Sales and Marketing.

Significant experience and prior responsibility in MRO & OEM Manufacturing

Operations involving Aircraft, Engine and Component Parts. Responsible for

the Start up of a very successful Customer Support facility for Power

Generation Turbines and to provide Maintenance, Engineering and Overhaul

Support to all of the clients of the OEM Company.

Success in both line and Staff positions. Management skills necessary to

rise to the executive level in four facets of the Commercial Aviation and

Aerospace Industry (Airlines Maintenance and Engineering Independent

Aircraft, Engine and Component MRO's Aviation and Aerospace Original

Equipment Manufacturing, including Senior Program Management on Large

Government Air and Ground Defense contracts And founder of an

Independent Aviation Management Consulting Company offering Management

Services to the Aviation and Aerospace Industry.

AREAS OF EXPERTISE

AIRLINE'S & MRO OEM'S

Maintenance & Engineering Mgt. Manufacturing Ops. Mgmt

M & E Planning software. MRP, MRPII

MRO Management Operations. Design and Manufacturing Eng.

Reliability and Forecasting. Configuration Management.

Finance and Budgeting. Finance and Budgeting.

MRO Sales and Marketing. OEM Sales, Marketing,

Warranty.

Inspection and Quality Assurance Inspection and Quality

Assurance.

Purchasing & Inventory Control. Purchasing & Inventory

Control.

Engineering Operations. Program Management & R&D.

MANAGEMENT STYLE

Excellent leadership skills Team builder

Excellent communication skills Deadline driven

Acute attention to detail and accuracy Talent evaluator

Creates superior employee and client relations Highly effective change

agent

Builds strong partnerships. Inter. and exter. Self starter, enjoys

collaboration

AVIATION & AEROSPACE MANAGEMENT INC.

Provided Management Services to Airlines and Original Equipment

Manufacturers on all aspects of Manufacturing and Maintenance Operations.

This included Aircraft, Turbine Engines and Gas Turbine Power Generation

Management, including logistics, product Support, Quality Assurance,

Purchasing, Inventory Control, Finance and cost control and Human

Resources.

Provided assessments in areas of clients concern and established systems to

correct and enhance the operation and retrained employees on the new

managerial methods and procedures to comply with Federal Requirements.

Provided significant cost reductions and reduced Manufacturing and

Maintenance cycle times.

AVCO-LYCOMING

Obtaining Aerospace Manufacturing experience, Mr. Shaffer became the Senior

Line Executive responsible for all Military Turbine Engine Programs (Air,

Sea and Ground Power Generation) for the Avco-Lycoming Corporation, world

wide and managed sales from approximately 200 Million annually, to over 1.5

Billion annually, in 4 years. He was also a significant member of the

executive team, responsible for changing the dominant business style of the

corporation from an engineering driven corporation to a corporation driven

by Program Management and commercial business practices. This position

increased his exposure to Government Contracting practices within the

defense industry.

Mr. Shaffer established the Business Plan for the expansion of Avco-

Lycoming to include a completely new customer services Division. He created

and implemented, from Greenfield and a zero base, the major multi-million

dollar subsidiary that handled the complete after sales and product support

required for both commercial and military clients. This new Maintenance

Operations Center required significant system changes, as well as new

coordination and communication techniques, which had to be established and

separately operated for both commercial and government clients. Within the

first 24 months of operation, sales reached the level of $195M annually.

INTERTURBINE GROUP

Mr. Shaffer obtained international global business experience serving as

President and Chief Executive Officer of an International Aerospace company

having Maintenance Operation Centers (twelve companies all holding FAR-145

Certificates), in the United States, Europe and Asia. The Inter-Turbine

Group of Companies is recognized as one of the world's premier precision

aircraft and turbine engine component parts restoration organizations. In

this executive role, he implemented a coordinated MBO and Manufacturing

program for each of the companies which increased their effectiveness and

image in the Marketplace.

This lead to a significant increase in Sales and Group productivity. In

this role, he conducted business on an international level and is on a

"first name" basis with Aerospace and Airline leaders in Europe, Asia,

Latin America, the Middle East and the United States.

UNITED AIR LINES

Mr. Shaffer's Career includes significant successful accomplishments. His

experience with Airlines and Independent Maintenance, Repair and Overhaul

Companies from "hands-on" contributions of Management Services in the

hangar, on the shop floor or on the ramp, managing arrivals or departures

is extraordinary.

He also had Senior Management responsibility for hundreds of Large Jet

Transport Aircraft, thousands of skilled personnel and hundreds of millions

of dollars in assets and working capital with what was then the Largest

Airline in the free world, United Air Lines.

Rising to the senior Director level of United Air Lines Maintenance

Operations Center (MOC), he was responsible for the Maintenance, Repair and

Overhaul of United's jet Aircraft Engines, APU's and Components. Mr.

Shaffer was also responsible for United's Sales and Marketing of the MOC's

Aircraft, Engine and Components Outside Sales function, which he organized

to take from approximately 8 Million in sales annually to approximately 150

Million in sales annually

His line production responsibilities included management of over 2200

Direct and Indirect employees plus 200 management and staff personnel. His

financial responsibilities included the control of over $750 million in

operating and GSE assets.

________________________________________________________________________

Acknowledged around the world as an aviation Airline and MRO professional,

Mr. Shaffer is an accomplished international businessman, versed in the

business practices and cultures of many countries. He is the recipient of

prestigious, professional awards from virtually every organization with

which he has been associated recognizing his leadership, business acumen

and meaningful contributions to their total performance.

Due to his background and breadth of his extensive experience, Mr. Shaffer

is equally at ease on the flight line, in the hangar, the repair shops or

on the manufacturing floor discussing technical problems with the

mechanics, as he is in a boardroom atmosphere discussing income statements,

balance sheets, cash flow, effective asset utilization, marketing and sales

plans or tactical and strategic goals with the Board of Directors.

Mr. Shaffer has a complete understanding of the management skills and

systems that are needed for a company to compete successfully in the worlds

complex political and business environment of a globalized economy.

________________________________________________________________________

PERSONAL

Married

Three children

Excellent health

EDUCATION

College of San Mateo, California

Certificate in Industrial Management

Completed all requirements, on Deans List.

De Anza College, Sunnyvale, California

Associate of Arts, Industrial Management

Completed all requirements, on Deans List.

College of the Canyons in Newhall California.

Associate of Arts, Business Management

Completed all requirements, on Deans List.

Ohio University

Bachelor of Science, Aerospace Operations Management.

Completed Major Requirements.

TECHNICAL SCHOOLS

Attended FAA approved training school for Airframe and Powerplant

Government License, Stanford University Extension, Palo Alto Calif.

Graduated in 2 years, received FAA License.

Attended various technical schools while in the USAF:

Aircraft and Engine maintenance and engineering, 6 months,

graduated, received Class Airman Award.

F-100C Fighter/Bomber class room and on the job training.

Completed Aircraft and Engine Specialist schooling, 2 months,

graduated, received Class Airman Award and Aircraft Crew Chief

Award.

Completed C-133 ICBM Cargo Master Class, 30 Days. Received Crew

Chief of the year award.

Completed Physiological Special Operations Training School.

Pressure Chamber and Ejection seat qualified to Fifty Thousand

Feet,

Sea, Jungle, Desert and Arctic Survival Qualified.

Completed 24 weeks of United Airlines Management and Advanced

Management courses:

Fundamentals of Commercial Aviation Transport Operations.

Industrial Engineering Methods and Procedures.

Maintenance, Manufacturing and Machining Production.

Principles of Management.

Two Way Communications.

Personal Development in Management.

Personal Development in Leadership.

Management Grid #1. Senior Leadership.

Management Grid #2. Advanced Senior Leadership.

ASSOCIATIONS AND POSTS (Past and Present)

Wings Club. American Management Association

Toastmasters International Director, United Crusade

Director Finance, Methodist Church Master Mason

Coach, --Football, Soccer & Baseball Director, Junior Achievement

Chairman/Organizer, United Air Lines Directors Operational Comm.

Association of the U.S. Army American Helicopter Association

Air Force Association Life Member, Navy League

Executive Board, Methodist Church

BUSINESS AWARDS AND RECOGNITIONS

Award of Merit, --United Air Lines, developed and implemented new

method of production control,--first year savings, $16M.

Regional award for excellence.--Toastmasters International.

Award of Merit, --United Air Lines, developed and implemented new

concept in manpower and engine maintenance planning and production,--

First year savings, $55M.

General Manager of the Year (4 times Pacific Airmotive Corp.

(Purex Corp.), for outstanding performance (end of year performance

rated against 31 Company divisions), end of year performance was #1,

4 out of 6 years.

Presidents Commendation,--From the President of United Air Lines for

the largest, successful aircraft and engine maintenance and manufacturing

sales contract ever attempted, negotiated and finalized.

Managers Award,--From Avco-Lycoming Corporation for outstanding

performance (increased manufacturing production sales from $120M to

$1.5B annually in 4 years).

Managing Directors Commendation,--LTU International Airlines, for

outstanding management direction and contributions to their airlines, first

year savings $135M.

Executive Commendations,--Received from Chairman, Presidents or other

senior executives for superior and exceptional managerial guidance:

USAir Allegheny Airlines

Delta Airlines FedEx Corporation

Continental Airlines Lufthansa

Mesaba Air Lines Northwest Airlines

Southern Air Transport British West Indies Airlines

Deutsche Airbus CAAC China Aviation Authority

Saberliner Corp. Swissair

West Virginia Air Center U.S. Department of Energy

Rolls Royce Corp. Martinair

Lufthanza AirTran Airways

Chandler Evans Corp. Boeing

McDonnell Douglas ARAMCO

Allison Pennsylvania Airlines

Pratt & Whitney General Electric

Bank of America Bank of Boston

Colgan Air ATKearney

EDS Matrix Aeronautica

Peninsula Airlines TEMSCO Airlines

Coaching Awards,--Received 15 awards for outstanding team

performance and coaching, in Football, Baseball and Soccer. Coached 29

seasonal sport teams in 10 years with all teams (minus 3) making the finals

and with 12 teams winning championships

_______________________________________________________________________

____________________________________________________________

______________________________________________

Patricia A. Shaffer

30 Stoney Drive

Palm Beach Gardens, Fl. 33410

Mobile: 407-***-****

E-Mail: abkssy@r.postjobfree.com

PERSONAL BIOGRAPHY

As Vice-President & Co-Founder of Aviation Management Systems and Aviation

& Aerospace Management a International Management Services firm, my total

employment was for twenty years. I hold a Bachelor of Science Degree in

Business Management & Economics, plus a Certificate in Management from New

York University. I continued my post-graduate education in Human Resources

and was granted certification in Human Resources Management from Villanova

University.

I advanced through Administrative and Supervisory roles within the Company

as well as assisting in the coordination and tracking of the progress on

programs being implemented for Aviation Companies world wide. My training

encompassed specialized instruction in human resources, corporate and

financial administration, program management, advertising and public

relations.

As Director of Administration, my role was total responsibility for all

Administration requirements as well as Human Resources. Responsibilities

included: Staffing, Benefits Administration, Development of Administrative

Training Programs, Organizational Development, Performance Review Programs,

Succession Planning, Relocation Administration, Client Relations Review

Programs and Event Planning, all imbedding the company culture with

"Excellence".

My Financial responsibility included total Financial control over Human

Resources and Administration, plus budget control for each Program

approved.

My assistance in the creation and coordination of Proposal Development,

Program Implementation, Market Studies, Business Plans and the

Administration and Human Resource organization, was instrumental to the

company's success. I was very effective working with various international

country cultures so much so that among my many accomplishments was my

leadership in the area of Executive Recruiting for Major International

Airline Corporate Executives.

My dedication to excellence and professionalism was a definite asset to AMS

and AAM and was reflected in the corporation's reputation throughout the

Aviation Industry.

THIS COVER LETTER AND THE OTHER 2 RESUME'S ARE FOR THE ESTATE HOUSEHOLD

MANAGERS (HOUSEMAN/HOUSEWOMAN) OPENING AT LA JOLLA, CALIF. POSTED BY

"INDEED" JOB #51597. I WAS NOTIFIED TO GO TO RESUMEBOOK360 AND APPLY.

COVER LETTER

9/12/2010

Dear Mr. and Mrs. Owner:

My wife and I are in receipt of your "Search" for an experienced, highly

competent and detail oriented, "Estate Domestic Couple" to manage your

estate in La Jolla California. We would like you to consider that we are

the Estate Household Managers (Houseman and Housewomen) that you are

seeking.

Please see included in this communication, both of our Management Profiles.

These profiles were developed for Aviation & Aerospace Management as a

business BIO, to be given to perspective clients, as a way to introduce the

Management of the company. I felt it important that you should know of our

business management background as it should give you a good idea of our

management acumen as we work with you, your family, your guests, your home

and all of your property that would be entrusted in us. It is important to

us that you understand that we truly realize the significant level of

reliance and trust that both of you must place in those individuals that

you hire as estate managers (a houseman and a housewoman).

Profiles and resumes' are not structured to give notice to working two

jobs when you first start out on your career. The second job is always

overlooked and credence is only given to the primary job. I started my

aviation career working for United Air Lines and I worked a second Job

managing the "Mary Avenue Apartments"( an upscale, 120 Apartment, Complex

located in Sunnyvale, California) for 7 years. Trisha took care of the

office requirements and I took care of all of the interior and exterior

maintenance, which included plumbing, electrical, heating, Air

conditioning, lighting, landscape grooming, vendor interface, pool and gym

servicing requirements and other duties as required. Both Trisha and I

developed a very effective "schedule of required activities" and we

learned, very quickly, how to be a very effective property management team.

When we bought our first home, my "handyman" experience "came home to

roost", as I was able to fix almost everything and needed very few outside

contractors . This "handyman" ability continues on to today.

In 1986 we purchased a 3 acre plot of land in Concord, Massachusetts and

had a 11,000 sq. ft home(we called it "TARA" as it had the appearance of

the "gone with the wind home") constructed on the property. We had an

extra large back patio, large pool, Tennis court, fully equipped gym, sauna

cottage, pool house and in the rear area of the property we had a large

heated green house (for our winter plantings) and outside space for a nice

automated spring, summer and fall garden. Our total property was designed

and landscaped with trails leading to each activity. It was a beautiful

place to raise our children and to entertain clients, guests and close

friends. Trisha served as homemaker, housekeeper, mother, wife, friend &

informal hostess and formal hostess (when we entertained people of

distinction, International or National, or when we just wanted a formal

dinner to celebrate a family member or friend). Our home was always spic

and span clean, organized (not to a fault, just efficient) and child,

school age friendly.

We lived in Concord for approximately 12 years before moving to Florida.

We hosted many committee meeting and many other causes at our home with

attendance from 8 to approximately 125 people. All meetings, gatherings,

entertainment, formal and informal luncheons and Dinners were a success as

we looked forward to inviting clients, friends and associates to our home.

Having chosen (years ago), "Aviation" as a career field and Having suffered

through the 9/11 terrorist attacks and the resultant down turn in Aviation

which lasted 5 years, we moved to Palm Beach Gardens into a rental. We

planned to stay in a rental for 1 year before buying.

We are now going into the end of the 5th year renting and the economy still

hasn't rebounded. We therefore closed our company in July and have just

made a decision to offer our personal services to "Estate Management".

Trisha found your advertisement for an Estate Household Manager

(Houseman/Housewoman) this last weekend and we feel very strongly that we

meet your expectations. We agree with your "Objective" and could not have

written it any better or more precise. We lived in California for many

years and know very well that La-Jolla, is a beautiful place to live. Your

list of "qualifications and character" requirements are well thought out

and very acceptable. We also agree with "Couple's Responsibilities: (

Both, Him and Her). You have scoped your expectations exceptionally well

and it reads like it is a product of many family meetings with input from

everyone: Father, Mother, Children and Office team. Trisha and I both

agree, 100 % with each and every line item.

We are very interested in meeting you and discussing any other item of

interest that you may have. We look forward to the scheduling of a

personal interview.

"People are not the best because they work hard. They work hard because

they are the best".

Sincerely,

Trisha and John Shaffer, Phone # 407-***-****

abkssy@r.postjobfree.com

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