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Sales Customer Service

Location:
Springfield, MO, 65809
Posted:
September 23, 2010

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Resume:

Greg Daniels

**** * ******** ***** ( Springfield, Missouri ( 65809 (

abkspm@r.postjobfree.com 417-***-****

KEY QUALIFICATIONS

< Proven sales, marketing, and operations experience, including

staffing development

< Streamlining of marketing manual contents for more efficient sales

development

< Accountable for vertical & horizontal efficiencies within software

sales and marketing

< Implementation of metric strategies to achieve corporate objectives

< Proficient in developing a sales force and managing the sales

process

< Successful implementation of strategic and tactical plans of action

< Empowerment of employees to provide increased opportunities based

on merit

EXPERIENCE

Vice President, Software Sales November 2006 - Present

RDB Consulting ( St. Louis, Missouri

< Corporate planning, strategic goal assessment, tactical planning

and market research

< Trained staff on software selling strategies, yielding an annual

net sales increase of 40%

< Developed solutions based client services by the utilization of

needs analysis methodologies

< Responsible for launching a new product line which provided a

revenue increase of 200%

< Instrumental in the development of a strategic business plan as an

executive team member

< Achieved three times the $1,200,000 corporate sales objective by

implementing sales metrics

Vice President, Sales and Marketing August 2001 - October

2006

AG Financial Services Group ( Springfield, Missouri

< Responsible for P&L related to sales/marketing, doubling annual

revenues to $5,000,000

< Facilitated web based customer care and interactive platforms for

customer service

< Successful research, planning and management of data conversion

project for 6,000 clients

< Developed a start-up entity to provide web-based services for a

nationwide organization

< Restructuring of the existing programs, realizing a $7,000,000

savings

< Supervised negotiations with peripheral locations and also

strategic alliance partners

Director of Sales and Operations

June 1996 - July 2001

MC Future ( St. Louis, MO

< Promoted after ten years of successful sales and marketing with the

company

< Developed an employee incentive program, yielding an increase in

net profit of 18%

< Responsible for P&L relating to sales, marketing, and employee

productivity at multiple sites

< Developed a system-wide comprehensive risk management program

realizing a 34% savings

< Developed an employee appreciation program, resulting in a 62%

increase in employee satisfaction

< Recruited, interviewed and selected candidates, including

vocational and professional

EDUCATION

< Associate of Arts in Business Administration, Jefferson College (

Hillsboro, Missouri

< Bachelor of Science in Business Administration, California Coast

University ( Santa Ana, California

< Masters in Business Administration, California Coast University (

Santa Ana, California



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