John M. Vecere

*** ******** **

Havertown, PA. **083

610-***-****

abkson@r.postjobfree.com

PROFILE: Organized, analytical, customer and sales support

professional, with demonstrated ability to master details while

maintaining customer-oriented focus. Solid PC background with

excellent interpersonal skills. Dedicated to providing quality

outcomes for all constituents.

SKILLS: Contract Management Computer hardware and software,

installation and maintenance (Microsoft Word, Access, Powerpoint,

Excel, Paradox)

EDUCATION: B.A. in Organizational Management, Cabrini College

PROFESSIONAL EXPERIENCE:

CONTAINER RESEARCH CORPORATION

Contract Manager (2008-2010)

. Manage government and commercial contracts in accordance with company

policies and procedures, applicable laws, and customer requirements.

Administer all aspects of Multi-Year CP/FF contracts. Acts as the

primary contact between the company and the customer, ensuring that

all contractual matters are addressed efficiently and promptly.

Maintain and demonstrate a working understanding of the U.S.

government acquisition and procurement environment, the Contracts

function and relevant company policies and procedures, commercial

contracting methods, export, FAR/DFAR, ITAR and other government

regulations. Experience with RFP/RFI creation and management also

experience participating in reverse auctions. Manages daily workload

and mentors assigned Contract Management personnel and /or related

departmental personnel assisting with the contract management

function. Review all company contracts and communicate necessary

contract information to all company and Customer personnel. Process

sales orders and customer acknowledgements as received. Prepares and

disseminates information regarding contract status,

compliance,modifications, etc. Resolve Customer issues, i.e.

questions, problems and complaints. Works with Customer Service and

Business Development departments to ensure Customers are provided with

the highest quality service and contacted on a regular basis to

evaluate satisfaction and areas for improvement. Develops and

integrates contract management tools, templates, methods and

processes. Other tasks and special projects as assigned by CRC

Executives.

SIEMENS MEDICAL

Business Manager (2005-2008)

Direct, build and lead teams to focus on execution of contracting

activities to meet customer and stakeholder needs, measuring for

effectiveness and achievement to goals. Manage a staff, including

performance management and hiring decision processes. Effectively

manage all aspects of the contract creation process including resource

allocation and management of stakeholder expectations. Maintain and

demonstrate a working understanding of the U.S. government acquisition

and procurement environment, the Contracts function and relevant

company policies and procedures, commercial contracting methods,

export, FAR/DFAR, ITAR and other government regulations. Ensure

operational implementation of contracting strategies for all customer

segments. Define qualitative and quantitative metrics to increase

efficiency / effectiveness. Effectively manage without authority and

provide direction and coordination of projects. Develop and execute

a governance process to ensure appropriate allocation of contracting

resources. Supervise the preparation and processing of bid

proposals, contract proposal worksheets and other contract requests

submitted by the department's internal customers with regard to

products offered. This responsibility includes the interpretation of

contract strategies with regard to specific customer requirements and

the application of analytical/strategic thinking to execute a contract

within pre-determined parameters. Communicate with external

customers (i.e., wholesalers, PBM's, HMO's, GPOs, hospital

pharmacists, physician groups, surgery centers etc.) to determine

contract requirements and position to respond with high quality and

timely contractual information. Interact with management and

internal customers in providing knowledgeable input with regard to the

factors that need to be considered as market and product strategies

are developed. Work with key stakeholders to ensure a timely and

effective implementation of contracting strategies. Work closely

with enabling functions (i.e., Sales, Finance, Contract Strategy) to

deliver the most complete contracting solutions. Input into the

contract development / initiation processes and systems to ensure the

most efficient implementation of contract strategies.

GLAXOSMITHKLINE

Senior System Support Analyst (2001- 2005)

Provide user support and guidance for the effective use of computer

applications used in the collection and reporting of clinical study

data (e.g., Phase I Management System (PIMS), Laboratory Management

System (LIMS), Electronic data Capture (DIN EDC). General problem

resolution; first line of support for applications used in the

collection and reporting of clinical study data. Work with other

analysts (System Operator, System Developer, or Oracle DBA, etc.) for

problem resolution. Respond to client queries and requests to provide

support for all applications used in the collection and reporting of

clinical study data. Deliver training, in both classroom and one-on-

one settings. Produce training manuals .Demonstrate how clients can

best work with applications used for data collection and reporting.

Actively participate in projects. Perform and document testing of new

and enhanced software applications and hardware devices. Ensure that

applications used are maintained and validated. Maintain CPDM software

and hardware inventory. Coordinate application down time with CPDM

users. Coordinate back up of application databases. Maintain hardware

installation and configuration documentation. Create validation

documents and conduct computer validation activities. Enter details of

technical support provided to CPDM members into the Support Tracking

System. Create User Specification Documents. Provide feedback from

users to applications developers. Develop Ad Hoc reports. Develop

applications to enhance CPDM productivity.

Interact with business partners e.g., SCS and CPDS. Keep hardware and

software inventory current.

ASPEON, INC

Help Desk Supervisor (1997-2001)

Supervise staff of 35 customer service representatives. Act as

department manager in manager's absence. Hire, train and track

progress of staff. Perform annual reviews. Meet with prospective

customers to explain and demonstrate of services. Conduct surveys for

prospective and current customers as required. Test customer

requirements. Provide support for field personnel of large

pharmaceutical company. Test software and hardware. Train customers on

new hardware and software. Repair computer hardware, including CPU's

and printers. Represent ASPEON at conventions and annual meetings.

UNISOURCE WORLD, INC.

Contract Manager (1996 -1997)

Negotiate the best national pricing with suppliers and mills. Lead

contact for customer regarding contract details, product issues,

servicing concerns and inventory levels. Consolidate, coordinate and

produce customer sales analysis reports across 10 Unisource regions

and 12 computer systems. Prepare and conduct surveys for prospective

and existing customers. Prepare information for volume rebates for

selected customers. Manage supplier cost support details for all

products on national account program utilizing contract system.

Troubleshoot for questions regarding supplier support, vendor issues,

customer concerns, servicing problems, non-compliance situations and

slow-moving inventory. Organize proposals to include: identifying

products, coordinating survey/usage information, sourcing suppliers,

negotiating costs, and research existing business in regional markets.

Update and maintain all contract manuals for all national accounts

customers. Act as liaison between the customer and National Account

Managers.

UNIVERSITY OF PENNSYLVANIA

Contract Administrator (1994-1995)

Process contract proposals and prepare grant applications. Negotiate

terms of contracts and grants for compliance with University policies

and compatibility with academic standards. Collaborate with sponsors

and investigators in drafting contracts. Monitor performance of

sponsor and University to assure conformance with contact terms.

Responsible for termination of contracts in such matters as property

accounts and cost determinations. Request contract supplements and

extensions.

SMITHKLINE BEECHAM CORPORATION

National Hospital Contract Administrator, Clinical Labs Division

(1994)

Maintained database of all members of national hospital contracts and

produced monthly net sales and utilization reports. Monitored contract

compliance. Served as liaison between National Hospital Contracts

office and field/laboratories. Assigned and maintained the national

hospital account group code files in the NBS system. Analyzed and

calculated incentive payments for the Healthcare Alliance and annual

contract fees.

SELECTED ACCOMPLISHMENTS:

. Converted all monthly reports from DOS to Windows-based programs.

. Developed procedures to distribute computerized reports

electronically.

SMITHKLINE BEECHAM CORPORATION

Account Support Specialist, Animal Health Division (1991-1993)

Maintained and serviced customers and sales representatives for all

U.S. and Canada accounts. Resolved customer inquiries, using knowledge

of current marketing promotions, pricing requirements and billing

systems functions. Responsible for applying all cash application to

customer accounts. Monitored, controlled, and notified customers of

any unearned discount taken on their account. Monitored rebate

programs for various promotion programs. Interacted with field

representatives, Customer Service Department and internal personnel

concerning invoicing, cash application, credit memos and customer

files. Back-up to Billing and Account Services Manager in assigned

duties.

SELECTED ACCOMPLISHMENTS:

. Reviewed and supplied input into the selection and set-up of new

accounts receivable software package

. Trained staff on new software package

. Developed Lotus formats for Accounts Receivable closing functions

Contract Coordinator, Pharmaceutical Division (1986-1990)

Processed, executed and administered contracts, bids and group

membership information for assigned contract customers. Administered

customer bid process to ensure that contract offer meets business

needs and policies. Maintained and updates Bids and Contract System

(computer system). Reviewed and resolved all chargeback issues,

working with and communicating with appropriate internal and external

customers. Acted as a liaison between wholesalers and contract

management regarding all contract, membership and chargeback related

issues. Assisted Contract Manager in the financial and contractual

analysis of contract proposals. Assisted Contract Managers with field

contacts, quotations and contract proposals and pricing. Maintained

knowledge of products.

SELECTED ACCOMPLISHMENTS:

Developed and implemented new filing system

Trained new employees on in-house computer system

PRIOR SMITHKLINE EXPERIENCE

Support Positions (1984-1986)

Worked in a variety of administrative support roles. Developed

computer, distribution and interpersonal skills. Gained knowledge of

company procedures and products as a result of changing assignments.

Contact this candidate